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- Tasks: Provide 2nd/3rd line IT support and manage Office365 and Azure.
- Company: Leading IT service provider in Salisbury with a dynamic team.
- Benefits: Competitive salary, diverse projects, and opportunities for growth.
- Why this job: Tackle exciting IT challenges and enhance your skills in a fast-paced environment.
- Qualifications: Strong network support experience and excellent customer service skills.
- Other info: Join a vibrant team and work on a variety of IT projects.
The predicted salary is between 36000 - 60000 £ per year.
A leading IT service provider in Salisbury seeks a talented IT Support Engineer for a varied role, focusing on 2nd/3rd line support. Responsibilities include managing Office365 and Azure, providing desktop support, and deployment in a fast-paced environment.
Ideal candidates will have strong experience in network support and customer service communication skills. This position offers an excellent opportunity to work with a diverse range of IT issues and projects.
IT Support Engineer - 2nd/3rd Line, Cloud & Projects in Salisbury employer: Spectrum IT Recruitment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer - 2nd/3rd Line, Cloud & Projects in Salisbury
✨Tip Number 1
Network your way into the role! Reach out to current employees on LinkedIn or attend local tech meetups. A friendly chat can sometimes lead to a referral, which is golden in the job hunt.
✨Tip Number 2
Show off your skills in interviews! Prepare to discuss specific scenarios where you’ve tackled IT issues, especially with Office365 and Azure. Real-life examples will make you stand out as a problem-solver.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining us. Plus, it gives you a better chance to showcase your passion for IT support.
We think you need these skills to ace IT Support Engineer - 2nd/3rd Line, Cloud & Projects in Salisbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with 2nd/3rd line support, especially with Office365 and Azure. We want to see how your skills match the role, so don’t be shy about showcasing your relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how your customer service skills can make a difference at StudySmarter. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We love seeing candidates who can think on their feet and provide solutions in a fast-paced environment, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Spectrum IT Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Office365, Azure, and network support. Be ready to discuss specific issues you've resolved in the past and how you approached them. This will show your technical prowess and problem-solving skills.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples that highlight your communication skills. Think about times when you turned a frustrated user into a satisfied one. This will demonstrate your ability to handle pressure and maintain professionalism.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Practice how you would handle common IT support situations, especially those related to 2nd/3rd line support. This will help you articulate your thought process and decision-making skills.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s projects and the team you'll be working with. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
