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- Tasks: Support a variety of IT issues and engage in exciting project work.
- Company: Dynamic consultancy with a strong team culture in Salisbury.
- Benefits: Competitive salary, diverse projects, and opportunities for professional growth.
- Why this job: Gain hands-on experience across multiple IT areas while helping customers succeed.
- Qualifications: Experience with MS Office 365, Azure, and strong customer service skills.
- Other info: Fast-paced environment with a focus on teamwork and innovation.
IT Support Engineer – 2nd/3rd line engineer to support a broad range of IT issues. An engaging mix of BAU support and project work. Office365, Azure, InTune, Windows.
A client we have a great relationship with in Salisbury is looking to add a talented IT Support engineer to their existing team of 8 people. As an IT Support engineer you will be customer facing, dealing with both ongoing support and project work for their customers. They are a full-service consultancy offering a broad range of support including networking, cloud infrastructure, Desktop setup, cyber security and much more, meaning this role will be varied and suits a strong all-rounder.
If you enjoy varying your knowledge in IT and want to be exposed to multiple different areas of support, then this could be the perfect role for you.
Responsibilities- Strong experience with MS Office 365 & Azure AD administration
- Desktop support and deployment experience (Windows 10/11)
- Knowledge of cloud support – Azure and/or AWS
- Experience in network support and deployment (routing, switching, VPNs, firewalls)
- Windows server system administration
- Experience setting up desktop infrastructure
- Excellent customer service and communication skills
- Full UK driving license
- Experience in an MSP/consultancy environment
- VMware and Hyper-V administration & troubleshooting
- Software/application support experience
- Experience with project work or data migrations
- Able to work in a fast-paced environment and monitor time spent on each task to charge back to the customer effectively
IT Support Engineer in Salisbury employer: Spectrum IT Recruitment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in Salisbury
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT world, especially those who work in consultancy or MSP environments. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meetup, be ready to discuss your experience with Office 365, Azure, and any project work you've done. Real-life examples make you stand out!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or networking events, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got a great relationship with companies looking for IT Support Engineers. By applying directly, you’ll increase your chances of landing that dream job with us.
We think you need these skills to ace IT Support Engineer in Salisbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with MS Office 365, Azure, and desktop support. We want to see how your skills match the role, so don’t be shy about showcasing your relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about IT support and how your customer service skills can make a difference. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We’re looking for someone who can think on their feet, so share those stories that highlight your troubleshooting prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Spectrum IT Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of MS Office 365, Azure, and Windows systems. Be ready to discuss specific experiences you've had with these technologies, as well as any troubleshooting you've done. This will show that you're not just familiar with the tools, but that you can effectively use them in real-world scenarios.
✨Show Off Your Customer Service Skills
Since this role is customer-facing, it's crucial to demonstrate your excellent communication skills. Prepare examples of how you've handled difficult customer situations or provided exceptional support in the past. This will highlight your ability to maintain a positive relationship with clients while solving their IT issues.
✨Be Ready for Scenario Questions
Expect to be asked about specific IT problems and how you would resolve them. Think through common issues related to networking, cloud support, and desktop deployment. Practising these scenarios will help you articulate your thought process and problem-solving skills during the interview.
✨Highlight Your Project Experience
If you've worked on any projects, especially those involving data migrations or infrastructure setup, make sure to mention them. Discuss your role, the challenges faced, and the outcomes. This will demonstrate your ability to manage tasks effectively and contribute to the team’s success in a consultancy environment.
