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For Companies At a Glance
- Tasks: Lead IT projects from start to finish, ensuring customer satisfaction.
- Company: Join a friendly and growing Managed Service Provider (MSP).
- Benefits: Enjoy training opportunities, career growth, and a supportive work culture.
- Why this job: Perfect for tech enthusiasts wanting to make an impact in IT project delivery.
- Qualifications: Experience in project engineering or 2nd/3rd Line roles is essential.
- Other info: A full driving license and travel willingness are required.
The predicted salary is between 30400 - 42000 £ per year.
Commutable from Portsmouth, Fareham, Southampton
Salary up to £38,000
We are hiring a skilled Project Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you will lead end-to-end IT project delivery, ensuring top-tier customer satisfaction.
Responsibilities:
- Plan, scope, and deliver end-to-end IT projects, including technical pre-sales and documentation.
- Coordinate vendors, manage technical resources, and troubleshoot project issues.
- Support customer onboarding and ensure seamless service delivery.
Requirements:
- Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable.
- Strong expertise in Microsoft environments, network support, and ideally VoIP technologies.
- Confident in customer-facing roles.
This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow. Please note, a Full driving license and willingness to travel is required for this role.
Please apply to this advert, or email your CV direct to AmyLee@SpectrumIT.co.uk.
Locations
Project Support Engineer employer: Spectrum IT Recruitment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Support Engineer
✨Tip Number 1
Familiarise yourself with the specific IT project delivery methodologies that the company uses. Research common frameworks like Agile or Waterfall, and be prepared to discuss how you've applied these in your previous roles.
✨Tip Number 2
Brush up on your technical skills, especially in Microsoft environments and VoIP technologies. Being able to demonstrate your hands-on experience with these tools during the interview will set you apart from other candidates.
✨Tip Number 3
Prepare examples of past projects where you successfully managed customer relationships and resolved issues. Highlighting your customer-facing experience will show that you're not just technically skilled but also capable of ensuring customer satisfaction.
✨Tip Number 4
Since this role requires a willingness to travel, be ready to discuss your flexibility and any previous experiences that involved travel for work. This will demonstrate your commitment and readiness for the role.
We think you need these skills to ace Project Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Project Engineer or in a 2nd/3rd Line role. Emphasise your hands-on project delivery skills and any MSP experience you have.
Craft a Strong Cover Letter: Write a cover letter that showcases your expertise in Microsoft environments, network support, and VoIP technologies. Mention your confidence in customer-facing roles and how you can contribute to top-tier customer satisfaction.
Highlight Relevant Skills: In your application, clearly outline your project management skills, including planning, scoping, and delivering IT projects. Provide examples of how you've coordinated vendors and managed technical resources in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for a Project Support Engineer role.
How to prepare for a job interview at Spectrum IT Recruitment
✨Showcase Your Project Experience
Be prepared to discuss specific projects you've worked on, especially those involving IT project delivery. Highlight your role, the challenges you faced, and how you ensured customer satisfaction.
✨Demonstrate Technical Knowledge
Brush up on your knowledge of Microsoft environments, network support, and VoIP technologies. Be ready to answer technical questions and provide examples of how you've applied this knowledge in previous roles.
✨Emphasise Customer-Facing Skills
Since the role requires confidence in customer-facing situations, think of examples where you've successfully managed client relationships or resolved issues. This will show your ability to maintain top-tier customer satisfaction.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer about the company culture, team dynamics, and opportunities for training and development. This shows your genuine interest in the role and the company.
