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For Companies At a Glance
- Tasks: Implement and configure enterprise software solutions while managing projects and ensuring customer satisfaction.
- Company: Join an award-winning tech company leading the digital payment solutions industry.
- Benefits: Enjoy a competitive salary, career growth, and a supportive work environment with remote options.
- Why this job: Be part of a transformative team in retail and hospitality, working with top global clients.
- Qualifications: Experience in software implementation, project management, and proficiency in Microsoft Office and SQL required.
- Other info: 2/3 days onsite with 25% travel to customer sites in the UK & Germany.
The predicted salary is between 52000 - 84000 £ per year.
Professional Services Consultant – Software / IT
We are looking for a talented Professional Services Consultant / Project Manager to join an award-winning technology company. This is a great opportunity to work with a market leading company during a phase of investment and growth.
You will work with global blue chip & FTSE 100 customers to deliver Pre & Post Sales Consultancy, Project Management and product implementation. We are seeking high calibre individuals able to provide first class customer engagement.
Scope:
As a Software Consultant, you will implement and configure enterprise software solutions, ensuring seamless integration and optimal performance for customers. You’ll manage project scopes, estimate effort, and oversee implementations while providing excellent customer support to build strong relationships and ensure satisfaction.
Your role includes troubleshooting technical challenges, working with IT teams on system connectivity, and optimising software modules for business needs. You will provide project updates to management and contribute to training and mentoring new customers.
Knowledge, Skills & Experience Required
- Proven experience in software implementation or consultancy.
- Project management experience with the ability to work independently.
- Proficiency in Microsoft Office Suite, Visio, CRM tools, and advanced Excel.
- Basic knowledge of SQL and SSRS.
- Strong problem-solving skills and a self-motivated approach.
- Excellent written and verbal communication skills.
- Ability to thrive in a fast-paced, team-oriented environment.
Why Join?
Work with an industry-leading company at the forefront of digital payment solutions. Join an award-winning, innovative team driving transformation in retail and hospitality. Competitive salary, career growth opportunities, and a supportive work environment.
Location: Offices near Slough, Windsor, Berkshire. 2/3 days onsite.
Travel: 25% travel to customer sites in UK & Germany.
Salary: £65,000 to £70,000 + 10% bonus, pension, etc.
If you’re passionate about technology and customer success, we’d love to hear from you! Hit apply to upload your CV or contact (url removed).
Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
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Professional Services Consultant - Software & IT employer: Spectrum IT Recruitment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Services Consultant - Software & IT
✨Tip Number 1
Familiarize yourself with the specific software solutions that the company implements. Understanding their products and how they integrate into customer systems will give you a significant edge during interviews.
✨Tip Number 2
Highlight your project management experience by preparing examples of past projects where you successfully managed scopes and timelines. Be ready to discuss how you overcame challenges and ensured customer satisfaction.
✨Tip Number 3
Brush up on your SQL and SSRS skills, as these are essential for troubleshooting and optimizing software modules. Consider taking a quick online course or reviewing documentation to refresh your knowledge.
✨Tip Number 4
Prepare to demonstrate your communication skills by practicing how you would explain technical concepts to non-technical stakeholders. This will show your ability to engage effectively with customers.
We think you need these skills to ace Professional Services Consultant - Software & IT
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in software implementation and project management. Use specific examples that demonstrate your ability to manage projects independently and provide excellent customer support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer success. Mention your proficiency in Microsoft Office Suite, CRM tools, and any relevant experience with SQL and SSRS.
Highlight Problem-Solving Skills: In your application, emphasize your strong problem-solving skills. Provide examples of how you've tackled technical challenges in previous roles and how you ensured seamless integration of software solutions.
Showcase Communication Skills: Since excellent written and verbal communication skills are crucial for this role, make sure to demonstrate these in your application. Use clear and concise language, and consider including examples of successful customer engagement.
How to prepare for a job interview at Spectrum IT Recruitment
✨Showcase Your Technical Skills
Make sure to highlight your experience with software implementation and consultancy. Be prepared to discuss specific projects where you successfully integrated software solutions and how you tackled any technical challenges.
✨Demonstrate Project Management Experience
Since the role involves project management, share examples of how you've managed project scopes and timelines in the past. Discuss your approach to estimating effort and ensuring successful implementations.
✨Communicate Effectively
Excellent communication skills are crucial for this position. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Be ready to explain complex technical concepts in a way that is easy for non-technical stakeholders to understand.
✨Prepare for Customer Engagement Scenarios
As customer engagement is a key part of the role, think of scenarios where you've built strong relationships with clients. Be ready to discuss how you provided support and ensured customer satisfaction during and after the implementation process.
