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For Companies At a Glance
- Tasks: Provide remote and on-site IT support across multiple offices in the Southeast.
- Company: Join a well-established company based in Horsham, known for its supportive work environment.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values communication and problem-solving skills.
- Qualifications: Strong knowledge of Windows 10/11 and a full UK driving license required.
- Other info: Experience with Office365 and IT security is a plus, but not essential.
IT Support Engineer required by an established company located in Horsham. The IT Support Engineer will travel to sites across the Southeast providing both remote and on-site support for end users across multiple offices.
A full UK driving license and a willingness to travel to sites across the Southeast is essential.
Key Experience- Strong Windows 10/11 knowledge
- Hardware & software troubleshooting
- Installation and configuration of laptops and PCs
- Networking - TCP/IP, DNS, DHCP etc
- Good communication skills
- Full UK driving license and willingness to travel to different sites across the Southeast
Experience in any of the following areas would be advantageous but is not a prerequisite:
- Office365
- Windows Server
- IT security knowledge
- Active Directory
If you are seeking a role of this nature, please get in touch for more information.
IT Support Engineer employer: Spectrum IT Recruitment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows 10/11 and networking protocols like TCP/IP, DNS, and DHCP. This will not only boost your confidence but also help you engage in meaningful conversations during interviews.
✨Tip Number 2
Since the role involves travelling across the Southeast, make sure to highlight any previous experience you have with on-site support or remote troubleshooting. This shows that you're adaptable and can handle the demands of the job.
✨Tip Number 3
Brush up on your communication skills, as good communication is essential for an IT Support Engineer. Practice explaining technical concepts in simple terms, which will be beneficial when dealing with end users who may not be tech-savvy.
✨Tip Number 4
If you have a full UK driving license, make sure to mention it prominently in discussions. Being willing to travel is a key requirement, so demonstrating your readiness to do so can set you apart from other candidates.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows 10/11, hardware and software troubleshooting, and any relevant networking knowledge. Use specific examples to demonstrate your skills.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the IT Support Engineer role and mention your willingness to travel across the Southeast. Highlight your communication skills and any relevant experience with Office365 or Windows Server.
Showcase Relevant Experience: If you have experience in IT security or Active Directory, be sure to include this in your application. Even if it's not a prerequisite, it can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in IT support roles.
How to prepare for a job interview at Spectrum IT Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows 10/11, hardware and software troubleshooting, and networking concepts like TCP/IP, DNS, and DHCP. Bring examples of past issues you've resolved to demonstrate your expertise.
✨Demonstrate Communication Skills
Since the role involves supporting end users, effective communication is key. Practice explaining technical concepts in simple terms, and be ready to share how you've successfully communicated with non-technical staff in the past.
✨Highlight Your Willingness to Travel
Make sure to express your enthusiasm for travelling to different sites across the Southeast. Mention any previous experiences where you had to travel for work, as this shows you're adaptable and ready for the role's requirements.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to troubleshoot a common IT issue or handle a difficult user. Think through your approach and how you would communicate your solution.
