Group IT Manager The role Lead a small technical team delivering secure, reliable IT services across a multi-site organisation. Combine hands-on operational management, cyber security and project delivery, working with the Group IT Director and business stakeholders to improve services and support business priorities. Key responsibilities Lead and develop the IT team, setting priorities and ensuring appropriate skills and capacity. Manage infrastructure, cloud services, applications, devices, communications and the service desk, providing hands-on support for major incidents and escalations. Oversee cyber security, including access controls, patching, vulnerability management, monitoring, incident response and user awareness. Maintain and test business continuity, disaster recovery and high availability plans. Manage technology changes to minimise disruption. Plan and deliver IT projects, managing scope, budgets, resources, risks, suppliers and stakeholder communication. Support IT strategy and investment planning, presenting clear recommendations and business cases to senior leaders. Manage budgets, forecasts, suppliers and contracts to ensure value, service quality and compliance. Essential experience and skills At least five years’ IT leadership or management experience in a multi-site organisation with 300+ users, including management of a small technical team. Proven experience managing IT operations, service delivery and major incidents with limited resources. Strong cyber security, risk management and information governance experience, including data protection, operational controls and business continuity. Practical knowledge of Microsoft 365, Entra ID, Conditional Access, Defender, Purview, Intune, Azure, SharePoint Online, OneDrive, Windows Server and clients, and SQL Server. Sound understanding of networking, storage, Hyper-V and Citrix or other remote desktop technologies. Working knowledge of data loss prevention, information protection, identity governance and privileged access management. Experience delivering projects through the full lifecycle and managing suppliers, service providers and contracts. Knowledge of UK GDPR and data protection obligations. Strong leadership, organisation, judgement and problem-solving skills, with a practical, customer-focused approach. Clear communication and presentation skills, including explaining technical issues and investment proposals to non-technical and board-level audiences. Degree-level education or equivalent relevant experience. Desirable experience and qualifications Experience supporting Microsoft Dynamics AX 2012 and Citrix. ITIL Foundation or an equivalent service management qualification. Relevant security certification, such as CISSP, CISM, CompTIA Security+, SC-900, SC-300 or SC-100. Experience supporting ISO 27001, Cyber Essentials Plus or a comparable security framework.
IT Manager employer: Spectrum IT Recruitment
Join a leading international managed services provider that values your expertise and offers a fully remote position with the flexibility to maintain a healthy work-life balance. With a strong focus on employee growth, you will have the opportunity to take ownership of high-profile compliance projects while enjoying a supportive work culture that encourages continuous improvement and innovation. The monthly visits to the Milton Keynes office foster collaboration and connection, making this an attractive workplace for those seeking meaningful and rewarding employment.
