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- Tasks: Manage and optimise IT infrastructure, ensuring uptime and resolving technical challenges.
- Company: Spectrum IT Recruitment is a dynamic tech recruitment agency based in Southampton.
- Benefits: Enjoy 26 days holiday, birthday off, health initiatives, and free onsite parking.
- Why this job: Join a fast-paced environment where your tech passion drives efficiency and innovation.
- Qualifications: Strong troubleshooting skills and knowledge of security standards required.
- Other info: Full-time role with opportunities for growth in a supportive team.
The predicted salary is between 48000 - 72000 £ per year.
Infrastructure Support Engineer
Basingstoke – Hybrid
Our client is seeking a talented Infrastructure Engineer to join their support team to support BAU platform activities across a Windows cloud estate. Working within a team of 8 individuals this is a newly created role to the business.
Responsibilities
- Technical Support: Provide advanced 2nd and 3rd line IT support, including troubleshooting, diagnosing, and resolving complex issues. Focus on finding the root cause and implementing permanent solutions.
- Platform Expertise: Work with Windows (or Linux) platforms, with a willingness to deepen knowledge in both.
- Visualization & Storage: Administer visualization technologies and storage arrays.
- Patch Management & Backup: Manage patching processes using software like SCCM or Intune, and handle backup concepts and software.
- Incident Management: Use commercial Incident, Problem, and Change management tools
- Documentation & Reporting: Maintain accurate documentation of systems, procedures, and incident resolutions. Provide regular reports as needed.
Experience
- Demonstrable experience in 2nd or 3rd line IT support.
- Experience with Linux and/or Windows platforms.
- Familiarity with public cloud environments
- Experience with virtualisation technologies (VMware, VxRail, Nutanix).
- Experience with storage arrays (Dell Compellent, HPE Nimble).
- Experience with patch management software
- Knowledge of backup concepts and software.
- Proficiency PowerShell scripting.
- Endpoint protection and anti-virus management experience (SentinelOne).
- Experience with commercial incident, problem, and change management tools (BMC Remedy, Halo preferred).
Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
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Infrastructure Engineer employer: Spectrum IT Recruitment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Active Directory, Office 365, and cloud services. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past incidents you've resolved, particularly those involving IT infrastructure. This will help you illustrate your technical troubleshooting experience effectively.
✨Tip Number 3
Research the company’s current IT infrastructure and any recent projects they’ve undertaken. This knowledge can help you tailor your responses in interviews and show that you're genuinely interested in contributing to their goals.
✨Tip Number 4
Network with current or former employees of Spectrum IT Recruitment on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing IT infrastructure, including specific technologies like Active Directory, Office 365, and cloud services. Use keywords from the job description to align your skills with what Spectrum IT Recruitment is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your proactive approach to problem-solving. Mention specific examples of how you've driven efficiency in previous roles and how you can contribute to the company's IT strategy.
Highlight Technical Skills: Clearly list your technical troubleshooting experience and familiarity with security standards such as ISO27001 and Cyber Essentials. This will demonstrate your capability to handle the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Infrastructure Engineer role.
How to prepare for a job interview at Spectrum IT Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your technical troubleshooting experience in detail. Highlight specific instances where you've resolved complex issues, particularly with infrastructure components like servers and cloud services.
✨Understand Security Standards
Familiarise yourself with security and data privacy standards such as ISO27001, NIST, and Cyber Essentials. Be ready to explain how you have implemented or adhered to these standards in previous roles.
✨Demonstrate Project Management Experience
Since the role involves decision-making and project management, prepare examples of projects you've managed. Discuss your approach to ensuring timely delivery and how you handle challenges that arise during projects.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's IT infrastructure and future strategies. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
