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For Companies At a Glance
- Tasks: Lead customer onboarding, from solution design to hands-on integration and optimisation.
- Company: Join a fast-growing tech startup transforming car ownership and fleet management.
- Benefits: Enjoy a hybrid work model, competitive salary, bonuses, and healthcare perks.
- Why this job: Be part of a dynamic team making a real impact in the tech industry.
- Qualifications: Experience in customer-facing technical roles with knowledge of APIs and system integrations required.
- Other info: Permanent position with opportunities for growth and internal process improvements.
The predicted salary is between 54000 - 84000 £ per year.
Join a fast-growing tech startup that's revolutionising car ownership and fleet management. With a flagship product already in market, they’re now scaling and we need your technical expertise and client facing skills to deliver seamless, impactful implementations for their growing customer base.
As an Implementation Consultant, you’ll take the lead on onboarding new customers - from early solution scoping through to hands-on integration and post-launch optimisation. You’ll bridge the gap between technical delivery and customer success, ensuring every implementation is tailored, smooth, and sets clients up for long-term success.
What you’ll be doing:
- Own the end-to-end implementation lifecycle: from presales technical input, solution design, integration, testing and go-live.
- Act as a trusted advisor to clients, understanding their needs and translating them into tailored configurations and integrations.
- Deliver hands-on support during onboarding, including system setup, API integration, data mapping, and troubleshooting.
- Collaborate with product and engineering teams to advocate for customer needs and resolve any implementation blockers.
- Conduct on-site visits for key phases of the project - e.g. discovery, deployment, and training.
- Ensure each implementation meets both customer expectations and internal standards for quality, performance, and maintainability.
- Contribute to internal process improvements, helping us scale our implementation function efficiently.
- Log, track, and follow up on product feedback, feature requests, and technical issues.
What you’ll bring:
- Experience in a customer-facing technical role (implementation, solutions engineering, or similar), with a strong understanding of APIs and system integrations.
- A proactive, problem-solving mindset and a genuine passion for helping customers succeed.
- Technical fluency across modern development stacks and integration patterns.
Bonus points if you’ve worked with any of the following:
- React / Next.js
- RESTful APIs / HTTP
- AWS (e.g. DynamoDB, SQS, SNS)
This is a permanent position offering up to £75,000 + bonus, healthcare, and other benefits. You’ll work in a hybrid model - typically 2+ days per week onsite at their London office or customer locations.
Apply now or contact Louis Woods at Spectrum IT Recruitment for more info.
Implementation Consultant employer: Spectrum IT Recruitment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Consultant
✨Tip Number 1
Familiarise yourself with the company's flagship product and its features. Understanding how it revolutionises car ownership and fleet management will help you articulate your value during interviews and demonstrate your genuine interest in their mission.
✨Tip Number 2
Brush up on your technical skills, especially around APIs and system integrations. Being able to discuss your experience with these technologies confidently will set you apart as a strong candidate for the Implementation Consultant role.
✨Tip Number 3
Prepare examples of past projects where you've successfully managed customer implementations. Highlight your problem-solving skills and how you've tailored solutions to meet client needs, as this aligns perfectly with the responsibilities of the role.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your interview process.
We think you need these skills to ace Implementation Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing technical roles, particularly focusing on implementation and system integrations. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping customers succeed and your problem-solving mindset. Mention specific experiences where you've successfully managed implementations or integrations, and how you can bring that expertise to the company.
Showcase Technical Skills: In your application, emphasise your technical fluency with modern development stacks and integration patterns. If you have experience with React, RESTful APIs, or AWS, make sure to include that information clearly.
Highlight Collaboration Experience: Since the role involves working closely with product and engineering teams, provide examples of past collaborations. Discuss how you’ve acted as a bridge between technical delivery and customer success in previous roles.
How to prepare for a job interview at Spectrum IT Recruitment
✨Understand the Implementation Lifecycle
Make sure you have a solid grasp of the end-to-end implementation lifecycle. Be prepared to discuss your experience with presales technical input, solution design, integration, testing, and go-live processes. This will show that you can manage the entire implementation process effectively.
✨Showcase Your Technical Skills
Highlight your technical fluency, especially in areas like APIs and system integrations. Be ready to provide examples of how you've successfully integrated systems in previous roles, as this is crucial for the Implementation Consultant position.
✨Demonstrate Customer-Centric Mindset
Emphasise your proactive, problem-solving approach and genuine passion for helping customers succeed. Prepare to share specific instances where you've acted as a trusted advisor, understanding client needs and translating them into tailored solutions.
✨Prepare for Hands-On Scenarios
Since the role involves hands-on support during onboarding, be ready to discuss your experience with system setup, API integration, and troubleshooting. Consider preparing a brief case study or example that illustrates your ability to deliver seamless implementations.
