Spectrum IT Recruitment is seeking an experienced 3rd Line Lead Support Engineer for an office-based role in Nutfield, near Redhill, Surrey. You will be the highest internal escalation point, combining hands-on infrastructure work with technical leadership across the 3rd Line team.
You'll troubleshoot complex issues across customer environments, drive major incidents to resolution, mentor engineers, and help shape support processes while maintaining strong documentation and customer
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Lead 3rd Line Support Engineer – Hands-On Infra & Incidents in Guildford employer: Spectrum IT Recruitment
Join a leading international managed services provider that values your expertise and offers a fully remote position with the flexibility to maintain a healthy work-life balance. With a strong focus on employee growth, you will have the opportunity to take ownership of high-profile compliance projects while enjoying a supportive work culture that encourages continuous improvement and innovation. The monthly visits to the Milton Keynes office foster collaboration and connection, making this an attractive workplace for those seeking meaningful and rewarding employment.
