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- Tasks: Lead a 24/7 NOC team and manage IT infrastructure for critical systems.
- Company: Join a well-established business in the Smart Metering sector.
- Benefits: Up to £65,000 salary, 26 days holiday, enhanced pension, and more.
- Why this job: Make a real impact by ensuring reliable IT services and security.
- Qualifications: Experience in team management and hands-on technical support required.
- Other info: Dynamic role with opportunities for travel and career growth.
The predicted salary is between 42000 - 78000 £ per year.
Are you an IT Manager looking for a new challenge? Look no further, one of our long-standing clients is looking for a new Technical IT Manager to join their well-established business within the Smart Metering sector.
Our client is looking for someone who's experienced at managing a team and not afraid to get their hands dirty. As the Technical IT Manager, you will play a pivotal role in managing and maintaining their IT infrastructure, ensuring the continuous operation of critical systems both on-premises and in their data centres. You will lead a 24/7 NOC team and work closely with our outsourced SOC to guarantee the security and reliability of their services. This role requires a hands-on approach to technical support, process definition, and compliance with industry standards.
Benefits:
- Salary: up to £65,000
- 26 days Holiday + Bank Holidays
- Enhanced Pension
- Death in service
Main duties and responsibilities:
- Oversee IT systems at UK data Centres, ensuring reliable and robust service delivery.
- Manage a UK-based 24/7 NOC operation of Networks, IT systems, servers, switches, routers and resolve incidents or issues/actions.
- Ensuring adherence to Information Security Management, ISO 27001, and UK legal standards, especially Nations Infrastructure (CNI).
- Manage recording and monitoring of Service Level Agreements (SLA) for all incidents/issues/changes in conjunction with the Services IT Head and NOC/SOC.
- Provide first-line technical support when required and support remote users for hardware and software issues/improvements/changes/problems.
- Prepare documentation and reports based on business requirements, incidents, and as per customer needs.
- Closely interact with project managers/technical teams/other stakeholders in the UK and India as per business needs.
- Support and manage the UK IT Infrastructure upgrade, improvement, maintenance, new site readiness, and IT risk mitigation plan.
- Support and prepare IT hardware requirements for optimal costs for required performance.
- Planning and presenting the budget for approval as per work assignment.
- Be willing to travel to the data centres when called upon to do so. This might occur during out-of-office and unsociable hours, though as a rule, the NOC team reporting to this role will attend sites when required.
- Manage raising and tracking purchase requisitions and ensure the purchase orders arrive from the supplier.
- Coordinate & ensure that the goods are deployed as planned.
Key job requirements:
- Ensuring SLA-based problem resolution for priority incident-related data services for NOC & SOC in the UK.
- Timely (as planned) support enhancement & establishment of IT Infrastructure/support services function for all IT-enabled service-related queries.
- Effectively supporting the Helpdesk in resolving priority incidents and satisfactory closure with customers.
- Ensuring the effective implementation/mapping of NOC and SOC processes to support UK service business.
- Keeping the team motivated.
- Working as per company behaviours and beliefs.
- Compliance with standards as mentioned above.
Apply now or contact Chris Lynes at Spectrum IT Recruitment to find out more.
NOC Manager in England employer: Spectrum IT Recruitment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NOC Manager in England
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT field and let them know you're on the hunt for a NOC Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and leadership skills. Be ready to discuss how you've managed teams and resolved incidents in the past. We want to see that hands-on approach in action!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for tailored job listings that suit your skills and experience. It’s all about finding the right fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in the interviewer's mind as they make their decision.
We think you need these skills to ace NOC Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the NOC Manager role. Highlight your experience in managing teams and IT infrastructure, as well as any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of your hands-on experience and how you've successfully led teams in the past. Let us know why you’re excited about this opportunity!
Showcase Your Technical Skills: Don’t forget to highlight your technical skills! Mention your familiarity with ISO 27001, incident management, and any other relevant technologies. We love seeing candidates who can demonstrate their technical prowess and understanding of industry standards.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Spectrum IT Recruitment
✨Know Your Tech Inside Out
As a NOC Manager, you'll need to demonstrate your technical expertise. Brush up on the latest trends in IT infrastructure, network management, and security protocols. Be ready to discuss specific technologies you've worked with and how they relate to the role.
✨Showcase Your Leadership Skills
This role requires managing a 24/7 NOC team, so highlight your experience in leading teams. Prepare examples of how you've motivated your team, resolved conflicts, or improved processes. This will show that you're not just technically savvy but also a great leader.
✨Understand Compliance Standards
Familiarise yourself with ISO 27001 and other relevant compliance standards. Be prepared to discuss how you've ensured adherence to these standards in previous roles. This knowledge will be crucial for demonstrating your fit for the position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about past incidents you've managed, how you resolved them, and what you learned. This will help you showcase your hands-on approach and readiness for the challenges of the role.
