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For Companies At a Glance
- Tasks: Support a variety of IT issues while working on exciting projects.
- Company: Join a dynamic team with a hybrid working model.
- Benefits: Competitive salary, flexible working, and opportunities for growth.
- Why this job: Make a real difference in IT support and enhance your skills.
- Qualifications: Experience with MS Office 365, Azure, and desktop support required.
- Other info: Fast-paced environment with great career advancement potential.
The predicted salary is between 30000 - 45000 £ per year.
Overview: IT Support Engineer – Hybrid Working. 2nd/3rd line engineer to support a broad range of IT issues. An engaging mix of BAU support and project work. Office365, Azure, InTune, Windows.
Salary: £35,000 - £45,000 per annum.
Responsibilities:
- Strong experience with MS Office 365 & Azure AD administration
- Desktop support and deployment experience (Windows 10/11)
- Knowledge of cloud support - Azure and/or AWS
- Experience in network support and deployment (Routing, switching, VPNs, firewalls)
- Windows server system administration
- Experience setting up desktop infrastructure
- Excellent customer service and communication skills
- Full UK Driving license
- Experience in an MSP environment
- VM-Ware and Hyper-V administration & troubleshooting
- Software/application support experience
- Experience with project work or data migrations
- Able to work in a fast-paced environment and monitor time spent on each task to charge back to the customer effectively
Qualifications:
- Experience with MS Office 365 & Azure AD administration
- Desktop support and deployment experience (Windows 10/11)
- Knowledge of cloud support - Azure and/or AWS
- Experience in network support and deployment (Routing, switching, VPNs, firewalls)
- Windows server system administration
- Experience setting up desktop infrastructure
- Excellent customer service and communication skills
- Full UK Driving license
- Experience in an MSP environment
- VM-Ware and Hyper-V administration & troubleshooting
- Software/application support experience
- Experience with project work or data migrations
- Able to work in a fast-paced environment and monitor time spent on each task to charge back to the customer effectively
IT Support Engineer in England employer: Spectrum IT Recruitment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in England
✨Tip Number 1
Network, network, network! Get out there and connect with people in the IT industry. Attend meetups, webinars, or even local tech events. You never know who might have a lead on your next role!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects, especially those involving Office 365, Azure, or any cloud support work. This gives potential employers a taste of what you can do.
✨Tip Number 3
Don’t just apply for jobs; tailor your approach! Research the companies you're interested in and mention specific projects or values that resonate with you in your conversations. It shows genuine interest and can set you apart.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that IT Support Engineer role!
We think you need these skills to ace IT Support Engineer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with MS Office 365, Azure, and desktop support. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Support Engineer role. Share specific examples of your past work that relate to the responsibilities listed in the job description.
Show Off Your Customer Service Skills: Since this role involves excellent customer service, make sure to mention any experiences where you’ve gone above and beyond to help users. We love candidates who can communicate effectively and keep customers happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Spectrum IT Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of MS Office 365, Azure AD, and Windows 10/11. Be ready to discuss your hands-on experience with these tools, as well as any troubleshooting you've done. The more specific examples you can provide, the better!
✨Show Off Your Customer Service Skills
As an IT Support Engineer, you'll be dealing with users who may not be tech-savvy. Prepare to share examples of how you've effectively communicated complex technical issues in a way that's easy for non-technical people to understand. This will show that you can provide excellent customer service.
✨Demonstrate Your Project Experience
Since the role involves project work, be ready to talk about any relevant projects you've worked on, especially those involving data migrations or cloud support. Highlight your role in these projects and the outcomes achieved to showcase your ability to manage tasks effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving skills. Think about common IT issues you've encountered and how you resolved them. Practising these scenarios will help you articulate your thought process during the interview.
