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For Companies At a Glance
- Tasks: Provide advanced IT support and troubleshoot complex issues in a dynamic team.
- Company: Join a forward-thinking company with a focus on innovation and collaboration.
- Benefits: Enjoy hybrid work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by solving complex problems in a supportive environment.
- Qualifications: Experience in 2nd or 3rd line IT support and knowledge of Windows/Linux platforms.
- Other info: Be part of a newly created role with excellent career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
Our client is seeking a talented Infrastructure Engineer to join their support team to support BAU platform activities across a Windows cloud estate. Working within a team of 8 individuals, this is a newly created role in the business.
Responsibilities
- Technical Support: Provide advanced 2nd and 3rd line IT support, including troubleshooting, diagnosing, and resolving complex issues. Focus on finding the root cause and implementing permanent solutions.
- Platform Expertise: Work with Windows (or Linux) platforms, with a willingness to deepen knowledge in both.
- Visualization & Storage: Administer visualization technologies and storage arrays.
- Patch Management & Backup: Manage patching processes using software like SCCM or Intune, and handle backup concepts and software.
- Incident Management: Use commercial Incident, Problem, and Change management tools.
- Documentation & Reporting: Maintain accurate documentation of systems, procedures, and incident resolutions. Provide regular reports as needed.
Experience
- Demonstrable experience in 2nd or 3rd line IT support.
- Experience with Linux and/or Windows platforms.
- Familiarity with public cloud environments.
- Experience with virtualisation technologies (VMware, VxRail, Nutanix).
- Experience with storage arrays (Dell Compellent, HPE Nimble).
- Experience with patch management software.
- Knowledge of backup concepts and software.
- Proficiency in PowerShell scripting.
- Endpoint protection and anti-virus management experience (SentinelOne).
- Experience with commercial incident, problem, and change management tools (BMC Remedy, Halo preferred).
Infrastructure Engineer in England employer: Spectrum IT Recruitment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise in Windows and Linux platforms. This can really set you apart when you're chatting with potential employers.
✨Tip Number 3
Prepare for those interviews! Brush up on common technical questions related to infrastructure support and be ready to discuss your experience with tools like SCCM, PowerShell, and virtualisation technologies.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented Infrastructure Engineers like you. Plus, it’s a great way to get noticed by our hiring team.
We think you need these skills to ace Infrastructure Engineer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Infrastructure Engineer role. Highlight your experience with Windows and Linux platforms, as well as any relevant tools like SCCM or Intune. We want to see how your skills match what we're looking for!
Show Off Your Problem-Solving Skills: In your application, don’t just list your technical skills; give us examples of how you've tackled complex issues in the past. We love seeing candidates who can find root causes and implement lasting solutions!
Keep It Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to track your application better. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Spectrum IT Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and Linux platforms, as well as virtualisation technologies like VMware and Nutanix. Be ready to discuss specific experiences where you've troubleshot complex issues or managed patching processes.
✨Showcase Your Problem-Solving Skills
Prepare examples that highlight your ability to diagnose and resolve issues effectively. Think about times when you found the root cause of a problem and implemented a permanent solution. This will demonstrate your analytical skills and technical expertise.
✨Familiarise Yourself with Tools
Get comfortable with the incident, problem, and change management tools mentioned in the job description, like BMC Remedy or Halo. If you have experience with these tools, be ready to share how you've used them in past roles.
✨Document Your Achievements
Be prepared to discuss how you maintain accurate documentation and reporting in your previous roles. Highlight any specific instances where your documentation practices improved team efficiency or helped resolve incidents faster.
