2nd Line Technical Support Advisor - Truro

We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach.

If you are looking to join a company where you can grow, developer your skills and build a long-term career, this is the opportunity for you!

Essential Requirements:

• Experience in a 2nd line support capacity – telephone, email etc.
• Office 365 / Azure
• Active Directory
• Exchange
• Networking – DNS, Firewalls, Routers
• Customer focused

Desired Skills:

• Certifications – MCITP, CompTIA, Network+
• Experience in an MSP environment
• Telco exposure

The company offer a great company culture, paired with training and opportunities for progression.

The role is hybris working, 3 days per week in the Truro office.

Please apply to this advert or email your CV to

Applicants must be based in the UK.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.