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For Companies At a Glance
- Tasks: Troubleshoot and maintain a variety of systems as a 2nd Line Support Engineer.
- Company: Join a dynamic client team in Dorset with a strong reputation for support excellence.
- Benefits: Enjoy competitive salaries and a comprehensive benefits package, plus opportunities for skill development.
- Why this job: Be part of an established team where you can grow your technical skills quickly.
- Qualifications: At least 2 years of commercial experience in technical support is required.
- Other info: This is an on-site role; SC clearance eligibility is necessary.
The predicted salary is between 28800 - 43200 £ per year.
Excellent opportunity for a passionate 2nd Line Support Engineer to join an excellent client team based in Dorset. The successful Support Engineer should have at least 2 years commercial experience providing technical support and should be comfortable working both individually and as part of a team. The role will involve troubleshooting, supporting, and maintaining a wide range of systems. The successful candidate will be joining an established support team and will be given the opportunity to expand their skillset quickly over a short space of time.
As well as competitive salaries, our client offers a comprehensive benefits package. This is an on-site role, and the successful candidate will need to be eligible for SC clearance.
Skills required:
- Active Directory
- Microsoft Exchange
- Cloud (Azure, AWS or Google cloud)
- Office 365
- Windows Server
- Server Virtualisation (HyperV/VMWare)
- Routing/switching
- Must be eligible for SC clearance
If you feel you have the skills and experience required for this opportunity, please contact Oliver Wilson on 02380 765 287 or email OliverWilson@SpectrumIT.co.uk.
Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
2nd Line Support Engineer employer: Spectrum IT Recruitment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Active Directory and Microsoft Exchange. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of the company to gain insights into their work culture and expectations. This can help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 3
Prepare for technical questions by practising common troubleshooting scenarios related to the systems you'll be supporting. Being able to demonstrate your problem-solving skills in real-time can impress interviewers.
✨Tip Number 4
Since this role requires SC clearance, make sure you understand the eligibility criteria and be ready to discuss your background. Highlighting your reliability and trustworthiness can strengthen your application.
We think you need these skills to ace 2nd Line Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in technical support, especially with the skills mentioned in the job description such as Active Directory, Microsoft Exchange, and cloud services. Use specific examples to demonstrate your expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your 2 years of commercial experience and how it aligns with the responsibilities of the 2nd Line Support Engineer position. Be sure to express your eagerness to join the established support team.
Highlight Your Technical Skills: In your application, clearly list your technical skills related to the role, such as experience with Windows Server, server virtualisation, and routing/switching. This will help the hiring team quickly see your qualifications.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technical support role.
How to prepare for a job interview at Spectrum IT Recruitment
✨Showcase Your Technical Skills
Make sure to highlight your experience with Active Directory, Microsoft Exchange, and cloud services like Azure or AWS. Be prepared to discuss specific scenarios where you've successfully troubleshot issues or maintained systems.
✨Demonstrate Teamwork
Since the role involves working as part of an established support team, share examples of how you've collaborated with colleagues in previous roles. Emphasise your ability to communicate effectively and support team goals.
✨Prepare for SC Clearance Questions
As eligibility for SC clearance is a requirement, be ready to discuss your background and any relevant security clearances you may have held. Understand the importance of this clearance in relation to the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the types of systems you'll be working with, and opportunities for skill development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
