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For Companies At a Glance
- Tasks: Provide 1st line support and troubleshoot technical issues for clients.
- Company: Join a leading UK cloud solutions provider and Microsoft Gold Partner.
- Benefits: Enjoy a salary up to £25k, hybrid work, and ongoing training.
- Why this job: Gain hands-on experience with cutting-edge tech and clear career progression.
- Qualifications: BTEC Level 3 in IT or equivalent, or 12 months of relevant experience.
- Other info: Opportunities for Microsoft certifications and mentorship included.
The predicted salary is between 15000 - 35000 £ per year.
Job Description
1st Line Support Technician – Fareham – Up to £25,000
Are you passionate about technology and eager to build a career in IT? Or are you already a 1st Line Support Technician looking for a company that invests in your development? Look no further! Our client, one of the UK's leading cloud solutions providers and a Microsoft Gold Partner is searching for driven individuals to join their expanding team. This award-winning organisation is committed to helping you achieve your full potential with:
- A competitive starting salary of up to £25k.
- Hybrid working – 2 days a week from home.
- 1st-class training and ongoing mentorship.
- Clear career progression and future growth opportunities.
- Hands-on experience with cutting-edge technology.
- Opportunities to gain Microsoft certifications.
- Continuous training to enhance your skills and knowledge.
Required Education:
- BTEC Level 3 in IT or equivalent (e.g., Apprenticeship).
- OR CompTIA A+ and MTA's in infrastructure.
- OR ICT Degree.
- OR 12 months of experience in a similar role.
Skillset:
- Competent PC user with strong Microsoft skills.
- Working knowledge of Microsoft Office 365.
- Aptitude for technical troubleshooting.
- Clear and strong communication skills.
- Ability to analyse and investigate issues.
To apply for this position, please email your CV to or call him on or simply click Apply now!
Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
1st Line Cloud Services Technician employer: Spectrum IT Recruitment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line Cloud Services Technician
✨Tip Number 1
Familiarize yourself with Microsoft Office 365 and other cloud technologies. Since the role requires strong Microsoft skills, having hands-on experience or even personal projects using these tools can set you apart from other candidates.
✨Tip Number 2
Brush up on your technical troubleshooting skills. Practice common IT issues and their resolutions, as being able to demonstrate your problem-solving abilities during the interview will be crucial.
✨Tip Number 3
Prepare to discuss your communication skills. This role emphasizes clear communication, so think of examples where you've effectively communicated technical information to non-technical users.
✨Tip Number 4
Research the company and its culture. Understanding their commitment to employee development and cloud solutions will help you align your answers with their values during the interview process.
We think you need these skills to ace 1st Line Cloud Services Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Emphasize your technical troubleshooting abilities and any experience with Microsoft Office 365.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your eagerness to grow in the IT field. Mention specific reasons why you want to work for this cloud solutions provider and how you can contribute to their team.
Highlight Certifications and Education: If you have any relevant certifications like CompTIA A+ or MTA's in infrastructure, make sure to include them prominently. Also, mention your educational background, especially if it meets the required qualifications.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Spectrum IT Recruitment
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology during the interview. Share any personal projects or experiences that highlight your interest in IT, as this will resonate well with the company's focus on innovation.
✨Demonstrate Your Troubleshooting Skills
Prepare to discuss specific examples of how you've successfully resolved technical issues in the past. This could include scenarios where you diagnosed problems or provided support to users, showcasing your analytical abilities.
✨Highlight Your Communication Skills
Since clear communication is essential for a 1st Line Support Technician, be ready to demonstrate how you effectively convey technical information to non-technical users. Practice explaining complex concepts in simple terms.
✨Research the Company and Its Technologies
Familiarize yourself with the company's cloud solutions and Microsoft technologies they utilize. Showing that you have done your homework will impress the interviewers and demonstrate your genuine interest in the role.
