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- Tasks: Manage technical accounts and ensure top-notch customer experience with VoIP and SaaS solutions.
- Company: Join a leading firm in Contact Centre and AI technology, partnering with global corporations.
- Benefits: Enjoy remote work, competitive salary, bonuses, and great corporate perks.
- Why this job: Be at the cutting edge of CX solutions and future-proof your career with innovative tech.
- Qualifications: Experience in technical account management and knowledge of VoIP/SaaS is essential.
- Other info: This role is fully remote, available to UK residents only.
The predicted salary is between 40000 - 84000 £ per year.
Work at the forefront of Customer Experience (CX) Solutions.
Leverage AI and modern technology.
Future proof your career! REMOTE. UK ONLY.
£50k-£60k plus bonus & benefits.
Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer Experience CX solutions.
Contact Detail:
Spectrum It Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager - VoIP, SIP, SaaS
✨Tip Number 1
Familiarise yourself with the latest trends in VoIP, SIP, and CCaaS technologies. Being knowledgeable about these areas will not only help you stand out during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the Customer Experience and technology sectors. Attend relevant webinars or local meetups to connect with industry experts who can provide insights and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss how you've successfully managed client relationships in the past. Highlight specific examples where you've used technology to enhance customer experience, as this will resonate well with our focus on innovative solutions.
✨Tip Number 4
Research our company culture and values at StudySmarter. Understanding what we stand for will help you align your responses during interviews and show that you're a great fit for our team.
We think you need these skills to ace Technical Account Manager - VoIP, SIP, SaaS
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Technical Account Manager, especially in VoIP, SIP, and SaaS. Highlight your relevant experience and skills that align with these technologies.
Tailor Your CV: Customise your CV to reflect your expertise in Customer Experience solutions and any previous roles related to contact centres or AI technology. Use specific examples to demonstrate your achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer experience and technology. Mention why you are interested in this role and how your background makes you a perfect fit for the company.
Highlight Relevant Skills: In your application, emphasise skills such as problem-solving, communication, and technical knowledge in VoIP and SaaS. These are crucial for a Technical Account Manager and will set you apart from other candidates.
How to prepare for a job interview at Spectrum It Recruitment Limited
✨Understand the Technology
Familiarise yourself with VoIP, SIP, and CCaaS technologies. Be prepared to discuss how these technologies impact customer experience and how you can leverage them in your role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully resolved technical issues in the past. Highlight your ability to think critically and provide solutions that enhance customer satisfaction.
✨Research the Company
Learn about the company's products, services, and recent developments in AI and customer experience solutions. This will help you tailor your answers and show genuine interest in their mission.
✨Prepare Questions
Have insightful questions ready to ask at the end of the interview. This demonstrates your enthusiasm for the role and helps you assess if the company is the right fit for you.
