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- Tasks: Join us as a Provisioning Engineer, configuring SIP and ISDN services for customers.
- Company: Spectrum IT Recruitment connects talent with top tech companies in a dynamic environment.
- Benefits: Enjoy hybrid working, private medical insurance, life insurance, and more perks!
- Why this job: Make an impact in telecommunications while developing your skills in a fast-paced team.
- Qualifications: 3+ years in telecommunications with knowledge of VOIP/SIP and circuit provisioning required.
- Other info: Be ready to adapt and solve problems creatively in a supportive work culture.
The predicted salary is between 36000 - 60000 £ per year.
So, what\’s the role all about?
SIP Trunking, Circuit Provisioning, Voice Systems
London HQ – Hybrid Working
This position\’s primary purpose is to provision SIP and ISDN services for customer use and network infrastructure. The Voice Provisioner will configure the customer\’s approved connectivity model which can include SIP Trunking, Dedicated Circuits and Number provisioning. This individual will be tasked with reviewing completed TQ\’s and all pertaining documents to determine appropriate build/configuration. This individual will accept directions from management and senior engineers to complete assigned tasks, document order status in detail and communicate to internal and external teams with professionalism.
How will you make an impact?
- New, Move, Add, Change and Disconnect orders for dedicated voice (SIP), Dedicated Circuits (MPLS, COLOCATION)
- Verifies Connectivity TQ\’s and any and all pertaining documents for accuracy and to determine appropriate build/configuration per product/request
- Coordinate with the customer to schedule and complete test and turn up calls, which includes capturing call records
- During test and turn up call if calls are not successful troubleshoot and make any necessary changes for accurate and completion of build. Including reaching out to other teams as necessary
- Works with Voice Engineering teams on Media Server builds and any associated troubleshooting issues
- Communicates with customers, carriers, vendors and employees, and ensures all related systems are documented in detail.
- Performs quality assurance audits and takes responsibility for errors
- Perform both oral and written knowledge transfer and training to technical team members, and other stakeholders
- Works in a rapid paced environment, multi-tasking daily, and be able to creatively problem solve and adapt to change and difficult situations
- May be required to work nights, evenings and weekends
Have you got what it takes?
- 3+ years\’ experience in telecommunications
- Experience with T1, DS3, OC3, OC12 install and test
- Knowledge of VOIP/SIP, TLS, Dedicated Circuit such as MPLS, Colocation, and Inbound Number Provisioning (TFN, DID etc)
- Working knowledge of TCP/IP, TLS, BGID, Routers, Switches, Hubs, Firewalls, Domains, DNS, DHCP and subnetting
- Command level knowledge Empirix, Wireshark, Ribbon Analytics
- Previous experience with configuring SBCs
- Proven track record of excellent communication and conflict resolution skills
Benefits
- Life Insurance – 4 x Annual Salary
- Private Medical Insurance
- Employee Assistance Program
- Hybrid Working – 3 Days from Home
- GP Online Assistance Portal.
- + Much More
Please click the \’Apply\’ button to state your interest in this position.
Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Provisioning Engineer employer: Spectrum It Recruitment Limited
Contact Detail:
Spectrum It Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Provisioning Engineer
✨Tip Number 1
Familiarise yourself with SIP Trunking and ISDN services, as well as the specific technologies mentioned in the job description. Being able to discuss these topics confidently during an interview will show your expertise and enthusiasm for the role.
✨Tip Number 2
Network with professionals in the telecommunications field, especially those who have experience with voice systems. Engaging in conversations on platforms like LinkedIn can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills by thinking of examples from your past experiences where you successfully troubleshot issues related to voice provisioning or network configurations.
✨Tip Number 4
Research StudySmarter and our company culture to understand how you can align your values with ours. This knowledge will help you articulate why you want to work with us and how you can contribute to our team.
We think you need these skills to ace Provisioning Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telecommunications, particularly with SIP Trunking and circuit provisioning. Use specific examples that demonstrate your skills in configuring connectivity models and troubleshooting.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Provisioning Engineer role. Mention your experience with VOIP/SIP and any relevant technologies like TCP/IP and dedicated circuits. Show enthusiasm for the position and how you can contribute to the team.
Highlight Communication Skills: Since the role requires excellent communication with customers and internal teams, emphasise your communication skills in both your CV and cover letter. Provide examples of how you've successfully resolved conflicts or communicated complex technical information.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a role that involves quality assurance and documentation.
How to prepare for a job interview at Spectrum It Recruitment Limited
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of SIP Trunking, ISDN services, and the various dedicated circuits. Be prepared to discuss your experience with T1, DS3, and MPLS installations, as well as any troubleshooting you've done with VOIP/SIP systems.
✨Demonstrate Communication Skills
Since the role involves a lot of communication with customers and internal teams, practice articulating your thoughts clearly. Prepare examples of how you've successfully resolved conflicts or communicated complex technical information in the past.
✨Showcase Problem-Solving Abilities
Be ready to discuss specific instances where you've had to troubleshoot issues during test and turn-up calls. Highlight your ability to adapt to changing situations and how you creatively solved problems under pressure.
✨Prepare for Quality Assurance Questions
Expect questions about quality assurance processes and how you ensure accuracy in your work. Think of examples where you've performed audits or taken responsibility for errors, and be ready to explain how you learned from those experiences.
