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- Tasks: Provide top-notch technical support to global customers and troubleshoot issues.
- Company: Join a leading UK & Global engineering firm with a vibrant office culture.
- Benefits: Full-time role, competitive salary, and opportunities for career advancement.
- Why this job: Be part of a dynamic team and make a difference in customer experiences.
- Qualifications: Experience in technical support and strong problem-solving skills.
- Other info: Office-based role with a supportive environment and growth potential.
The predicted salary is between 30000 - 42000 £ per year.
Spectrum IT are working closely with a UK & Global engineering client to hire an experienced Technical Support person to join them in their busy Whiteley office. This is a fulltime, permanent role and office based Monday to Friday at our clients Whiteley site.
As the Technical Support Analyst you will provide a comprehensive service to global customers. You will take on technical support responsibilities.
Technical Engineering Support in Portsmouth employer: Spectrum It Recruitment Limited
Contact Detail:
Spectrum It Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Engineering Support in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn or through mutual connections. A friendly chat can give us insights into the company culture and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common technical support scenarios. We should be ready to demonstrate our problem-solving skills and how we handle customer queries effectively.
✨Tip Number 3
Showcase your passion for technology! During interviews, let’s share personal projects or experiences that highlight our technical skills and enthusiasm for the field. It’ll make us stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Technical Engineering Support in Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Technical Support role. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. We love seeing personality, so let your enthusiasm for the position come through.
Showcase Problem-Solving Skills: As a Technical Support Analyst, problem-solving is key. In your application, share examples of how you've tackled technical challenges in the past. We want to know how you think on your feet and support customers effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Spectrum It Recruitment Limited
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills and tools mentioned in the job description. Be ready to discuss your experience with specific technologies and how you've used them to solve problems in the past.
✨Understand the Company’s Products
Do some research on the company and its products or services. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think of examples from your previous roles where you successfully resolved technical issues and be ready to explain your thought process.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. This could be about the team dynamics, the tools they use, or how success is measured in the role. It shows you're engaged and serious about the position.
