At a Glance
- Tasks: Provide top-notch IT support and troubleshoot tech issues in a dynamic office environment.
- Company: Join a leading IT firm with a focus on innovation and teamwork.
- Benefits: Competitive pay, hands-on experience, and opportunities for skill development.
- Other info: Office-based role in Leeds City Centre with great career growth potential.
- Why this job: Make a real difference by enhancing IT services and supporting your team.
- Qualifications: Experience in IT support, especially with Windows 10/11 and Active Directory.
The predicted salary is between 30000 - 40000 £ per year.
Spectrum IT's national client are actively seeking an experienced Contract IT Support Engineer to join them on an initial 1 month rolling contract. The role has been deemed Inside IR35 and will be office based 5 days per week (Monday to Friday) at our client's Leeds City Centre Office. Being able to travel/commute to Leeds City Centre daily is a MUST for this role.
Role:
- Work closely and collaborate with the local management onsite to deliver the best possible service.
- Support the satellite offices/sites (existing and new).
- Monitor and identify any trends, problems or reoccurring issues logged with the IT Support Team and escalate these as appropriate.
- Assist and support other IT Support Engineers with incident escalations and problems through to resolution; providing training and supporting documentation where appropriate.
- Provide an efficient technical support service for all IT devices and ensure software and equipment is always completely functional and optimised.
- Actively look for ways to improve service and implement if appropriate or bring service improvement proposals to the attention of their Line manager.
- Provide IT support and guidance on software and equipment including BYOD for all customers to achieve the highest levels of customer satisfaction.
- Maintain, support and test PCs, Applications, MS Updates/Patches, visualisers, data projectors, smartboards, conference phones including video conference equipment, webcams, MFDs, printers and any other technical equipment and peripherals.
- Use Active Directory and remote software monitoring tools to support all staff.
- Installation, configuration and troubleshooting of Thin Client technology using Citrix Director and Stratodesk.
- Creating and managing images in SCCM/Intune.
- Installation and troubleshooting of remote access solutions using Cisco VPN or Citrix.
Skills & Experience:
- Imaging and deployment of technologies for Windows 10/11.
- Excellent knowledge and experience with Windows 11.
- IT support experience at a 2nd Line Level.
- 2FA experience.
- SCCM/Intune.
- Managing Group policy.
- Windows Server.
- Active Directory management.
- IP address management through DNS & DHCP.
- Group Policy Management.
- Virtualisation technology, Hyper-V, or VMware.
For more information and to submit your interest, please apply with an updated CV. Candidates for this role MUST be within a commutable distance of Leeds City Centre as the role is onsite 5 days per week.
Contract IT Support Engineer in Leeds employer: Spectrum IT Recruitment Limited
Spectrum IT is an exceptional employer, offering a dynamic work environment in the heart of Leeds City Centre. With a strong focus on employee development and collaboration, we provide our team with opportunities to enhance their skills while delivering top-notch IT support services. Our commitment to fostering a culture of innovation and continuous improvement ensures that every employee can contribute meaningfully and grow within the organisation.
Contact Details:
Spectrum IT Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Contract IT Support Engineer in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know about opportunities at Spectrum IT. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding the specific tools mentioned in the job description, like SCCM and Active Directory. We want you to shine when discussing your experience!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share examples of how you've tackled IT issues in the past. This will demonstrate your ability to handle the challenges of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Contract IT Support Engineer in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background fits with the role of Contract IT Support Engineer, so don’t be shy about showcasing your IT support experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a clear understanding of what the job entails, so let your personality come through.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences. This helps us quickly see how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Spectrum IT Recruitment Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows 10/11, Active Directory, and SCCM/Intune. Be ready to discuss your experience with troubleshooting and supporting various IT devices, as this will likely come up during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified and resolved recurring IT issues in the past. Companies love candidates who can demonstrate their ability to monitor trends and escalate problems effectively, so have a few scenarios ready to share.
✨Emphasise Team Collaboration
Since the role involves working closely with local management and other IT support engineers, highlight your teamwork experience. Talk about how you've collaborated with others to deliver excellent service and support, and be ready to discuss any training or documentation you've provided.
✨Be Ready for Practical Questions
Expect some hands-on questions or scenarios related to the technologies mentioned in the job description, like Citrix or Cisco VPN. Practising these scenarios beforehand can help you feel more confident and prepared to tackle any technical challenges they throw your way.
