At a Glance
- Tasks: Lead and optimise complex infrastructure environments while solving high-level technical challenges.
- Company: Innovative tech business delivering critical voice and cloud solutions across the UK.
- Benefits: Competitive salary, career growth, and opportunities to mentor and lead teams.
- Other info: Join a dynamic team focused on cloud transformation and technical leadership.
- Why this job: Be the go-to expert in a collaborative environment and drive operational improvements.
- Qualifications: Strong experience in infrastructure support, AWS expertise, and excellent communication skills.
The predicted salary is between 60000 - 80000 € per year.
Lead Infrastructure Engineer required by an innovative and rapidly evolving technology business that delivers critical voice, cloud and connected care solutions across the UK. Due to continued growth, they are looking to appoint an experienced Lead Infrastructure Engineer to take ownership of complex infrastructure environments and act as a senior escalation point across cloud, SIP and systems operations. This is a fantastic opportunity for a technically strong infrastructure professional who enjoys solving high-level technical challenges, mentoring support teams, and driving operational improvements across enterprise-scale environments.
The Role
As the Lead Infrastructure Engineer, you will play a pivotal role in maintaining and enhancing critical cloud, network and communication systems. Working closely with internal teams and third-party suppliers, you'll lead complex troubleshooting activities, improve system resilience, and support the evolution of the wider technical operations function. You'll be involved in:
- Leading third-line technical escalations across cloud, server and network environments
- Managing and optimising SIP-based communications platforms
- Supporting AWS infrastructure and cloud-native services
- Performing deep root-cause analysis and performance optimisation
- Troubleshooting complex VoIP, SIP signalling and call quality issues
- Supporting Linux server environments and infrastructure operations
- Working within ITIL-driven service management frameworks
- Mentoring and developing first- and second-line support teams
- Collaborating with suppliers and vendors to resolve high-priority incidents
Skills & Experience Required
We're keen to speak with candidates who have:
- Strong experience within a senior/third-line infrastructure or systems support role
- Excellent knowledge of SIP, VoIP and related communication technologies
- Solid Linux systems administration experience
- Proven AWS cloud infrastructure expertise
- Strong networking fundamentals including TCP/IP, DNS, DHCP, VLANs and firewalling
- Experience using diagnostic and packet analysis tools such as Wireshark
- Scripting or automation exposure using Bash and/or AWS Lambda
- Experience managing high-severity incidents and technical escalations
- Strong communication skills with the ability to work across technical and non-technical teams
Desirable Experience
- Technology Enabled Care Services (TECS) or SmartTEC environments
- Node.js troubleshooting or application-level debugging
- Exposure to Azure or hybrid cloud environments
- Experience mentoring or leading technical support teams
The Ideal Candidate
The successful candidate will be a proactive and technically versatile infrastructure specialist who combines strong operational expertise with excellent stakeholder engagement skills. You'll enjoy taking ownership of problems, driving improvements, and acting as the 'go-to' technical expert within a collaborative environment. Candidates with backgrounds in infrastructure delivery, cloud operations, systems integration, telecommunications, managed services or enterprise support environments are particularly encouraged to apply. The ideal profile aligns closely with individuals experienced in cloud transformation, infrastructure governance, networking, automation and technical leadership.
Please get in touch for more information.
Lead Infrastructure Engineer employer: Spectrum IT Recruitment Limited
Join a forward-thinking technology business that prioritises innovation and employee development, offering a dynamic work culture where your expertise as a Lead Infrastructure Engineer will be valued. With a focus on collaboration and mentorship, you'll have the opportunity to enhance your skills while tackling complex challenges in cloud and communication systems. Located in the UK, this role provides a unique chance to contribute to critical solutions that impact connected care, all within a supportive environment that encourages professional growth.
Contact Detail:
Spectrum IT Recruitment Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Lead Infrastructure Engineer
✨Tip Number 1
Network like a pro! Attend industry meetups, tech conferences, or local events where you can connect with other professionals. Don't be shy to introduce yourself and share your passion for infrastructure engineering.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those related to cloud, SIP, and systems operations. This gives potential employers a tangible look at what you can do.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions and scenarios related to AWS, VoIP, and Linux systems. Practice explaining complex concepts in simple terms to demonstrate your communication skills.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your application to highlight your experience in managing high-severity incidents and mentoring teams, as these are key for the Lead Infrastructure Engineer role.
We think you need these skills to ace Lead Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your expertise in SIP, VoIP, and AWS, as well as any mentoring experience you've had. We want to see how you fit into our innovative team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you the perfect fit. Don’t forget to mention your problem-solving skills and experience with complex infrastructure environments.
Showcase Your Technical Skills:When filling out your application, be specific about your technical skills. Mention tools like Wireshark and any scripting experience you have. We love seeing candidates who can demonstrate their hands-on experience with cloud and network systems.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our dynamic team at StudySmarter!
How to prepare for a job interview at Spectrum IT Recruitment Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of SIP, VoIP, and AWS. Be ready to discuss specific projects where you've tackled complex infrastructure challenges. This will show that you're not just familiar with the tech but have hands-on experience.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've managed high-severity incidents or technical escalations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your role in troubleshooting and improving system resilience.
✨Demonstrate Leadership and Mentoring
Since the role involves mentoring support teams, think of instances where you've guided others or led a project. Share how you’ve helped develop junior team members and improved team performance, as this will resonate well with the interviewers.
✨Communicate Clearly Across Teams
Practice explaining complex technical concepts in simple terms. You’ll need to work with both technical and non-technical teams, so being able to bridge that gap is crucial. Prepare to discuss how you've successfully collaborated with different stakeholders in previous roles.
