IT Support Analyst
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IT Support Analyst

Portsmouth Full-Time 28800 - 42000 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Join our team to tackle IT projects and provide daily support.
  • Company: Be part of a busy, growing company that values your skills.
  • Benefits: Enjoy a competitive salary, 5% bonus, 30 days holiday, and more!
  • Why this job: This role offers hands-on experience and a chance to grow in IT.
  • Qualifications: Looking for experienced candidates with a passion for IT support.
  • Other info: Great opportunity to make an impact in a dynamic environment.

The predicted salary is between 28800 - 42000 £ per year.

Job Description

IT Service Desk Analyst

We have an opportunity for an experienced IT Service Desk Analyst to join a busy and growing company where you get the chance to work on IT projects as well as day-to-day support tasks.

This IT Service Desk Analyst role offers a competitive salary with benefits including 5% Bonus, up 30 days holiday, up to 15% pension, a Car scheme, Life Assurance, and much more.

With their of…

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IT Support Analyst employer: Spectrum It Recruitment Limited

Join a dynamic and expanding company as an IT Support Analyst, where you will not only engage in daily support tasks but also contribute to exciting IT projects. Enjoy a competitive salary complemented by generous benefits such as a 5% bonus, up to 30 days of holiday, and a robust pension scheme, all within a supportive work culture that prioritizes employee growth and development.
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Contact Detail:

Spectrum It Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Support Analyst

✨Tip Number 1

Familiarize yourself with common IT support tools and ticketing systems. Being able to demonstrate your experience with these tools during the interview can set you apart from other candidates.

✨Tip Number 2

Brush up on your troubleshooting skills. Prepare to discuss specific examples of how you've resolved technical issues in the past, as this will showcase your problem-solving abilities.

✨Tip Number 3

Research the company’s IT infrastructure and any recent projects they’ve undertaken. This knowledge will help you tailor your responses in the interview and show your genuine interest in the role.

✨Tip Number 4

Practice your communication skills. As an IT Support Analyst, you'll need to explain technical concepts to non-technical users, so being able to convey information clearly is crucial.

We think you need these skills to ace IT Support Analyst

Technical Support
Troubleshooting Skills
Customer Service Orientation
Active Listening
Problem-Solving Skills
Knowledge of ITIL Framework
Network Configuration
Operating Systems (Windows, macOS, Linux)
Remote Support Tools
Documentation Skills
Time Management
Communication Skills
Team Collaboration
Adaptability to New Technologies

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the IT Service Desk Analyst position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in IT support roles. Mention specific projects or tasks that demonstrate your problem-solving skills and technical knowledge relevant to the position.

Showcase Your Skills: Make sure to include any relevant certifications or training in IT support, as well as your proficiency with common IT tools and software. This will help you stand out as a qualified candidate.

Craft a Strong Cover Letter: Write a personalized cover letter that explains why you are interested in the role and how your background makes you a great fit. Be sure to mention your enthusiasm for working on IT projects and providing excellent support.

How to prepare for a job interview at Spectrum It Recruitment Limited

✨Show Your Technical Skills

Be prepared to discuss your technical expertise in IT support. Highlight specific tools and technologies you have experience with, and be ready to solve a few technical problems on the spot.

✨Demonstrate Problem-Solving Abilities

Employers are looking for candidates who can think critically and resolve issues efficiently. Prepare examples of past challenges you've faced and how you successfully resolved them.

✨Communicate Clearly

As an IT Support Analyst, clear communication is key. Practice explaining technical concepts in simple terms, as you may need to assist non-technical users during your role.

✨Research the Company Culture

Understanding the company's values and culture can help you tailor your responses during the interview. Show that you align with their mission and are excited about contributing to their team.

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