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- Tasks: Lead teams to resolve major incidents and support IT services in a dynamic environment.
- Company: Join a rapidly growing global business with a focus on innovation.
- Benefits: Competitive pay, flexible working hours, and opportunities for professional growth.
- Other info: Ideal for those within commuting distance of Hampshire; excellent career advancement potential.
- Why this job: Make a real impact by managing critical incidents and enhancing IT services.
- Qualifications: Experience in incident management and strong IT infrastructure knowledge required.
The predicted salary is between 40000 - 50000 £ per year.
The Major Incident Manager will take an influential role in this rapidly growing, global business. The role will be responsible for numerous deliverables with the key focus on resolving all major incidents and supporting IT services across the group. A strong level of general IT / Infrastructure knowledge is required. The role won't be 'hands-on' however you will need to interact with relevant technical teams on various high priority incidents or outages and demonstrate a high level of technical understanding.
Requirements:
- The ability to lead teams effectively, either directly or offshore
- Can demonstrate working as a Major Incident Manager, Problem Manager or delivering Service Delivery processes in a large organisation
- Good understanding of IT; Infrastructure, Networking, SAP, Windows, Linux, etc
- Experienced in working with or managing 3rd parties
- Able to adapt effectively to the demands of a fast-paced, changeable environment
- Must be an excellent communicator. Able to work with all levels of a business
- ITIL certified
- Experience with ServiceNow
- Able and willing to work on an on-call rota when required
All candidates must be eligible to work in the UK.
Accounts Manager - Temporary in Hampshire employer: Spectrum IT Recruitment Limited
Contact Detail:
Spectrum IT Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Manager - Temporary in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in IT or have experience with major incident management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Since this role requires a strong understanding of IT infrastructure, make sure you can confidently discuss topics like networking, SAP, and service delivery processes. We want you to shine!
✨Tip Number 3
Showcase your communication skills! During interviews, be ready to demonstrate how you've effectively led teams or managed incidents in the past. Use specific examples to highlight your ability to adapt in fast-paced environments.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Accounts Manager - Temporary in Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Accounts Manager role. Highlight your experience with major incident management and any relevant IT knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led teams or resolved major incidents in the past.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey complex information clearly. We love candidates who can communicate effectively at all levels of a business!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Spectrum IT Recruitment Limited
✨Know Your IT Stuff
Make sure you brush up on your general IT and infrastructure knowledge. Familiarise yourself with key concepts in networking, SAP, Windows, and Linux. Being able to discuss these topics confidently will show that you understand the technical side of the role.
✨Demonstrate Leadership Skills
Prepare examples of how you've effectively led teams in the past, whether directly or offshore. Think about specific situations where you resolved major incidents or improved service delivery processes, as this will highlight your capability to manage high-pressure scenarios.
✨Communicate Clearly
As an Accounts Manager, you'll need to interact with various teams and stakeholders. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend to refine your communication skills and ensure you can engage with all levels of a business.
✨Be Ready for Change
This role is in a fast-paced environment, so be prepared to discuss how you've adapted to change in previous positions. Share specific examples of how you've handled unexpected challenges or shifts in priorities, demonstrating your flexibility and problem-solving abilities.