Application Support Engineer | Software Support | Product Support C#, SQL, JavaScript Hybrid Working
Find out if this opportunity is a good fit by reading all of the information that follows below.
- Fareham, Hampshire £30,000
- £35,000 benefits We're looking for a driven Application Support Engineer to join my client and help deliver exceptional customer support for business-critical applications.
If you enjoy problem-solving, working with clients, and collaborating with developers to deliver real solutions, this could be the role for you.
What You'll Be Doing Providing technical support and resolving application issues within agreed SLAs
- Troubleshooting and managing client tickets from start to resolution
- Working closely with stakeholders, analysts, and developers
- Communicating clearly with clients and delivering excellent customer service
- Gathering requirements for system changes (RFCs) and supporting their delivery
- Testing, documenting, and supporting application updates
- Assisting with debugging and implementing improvements (training provided)
- Contributing to team development and continuous improvement initiatives Skills Required Must have commercial experience in application/software support Must have some exposure to C# or SQL Strong problem-solving and analytical skills Excellent communication (technical ? non-technical) High attention to detail and organisation Self-motivated with a willingness to learn Highly Desirable: Knowledge of Javascript, xrnqpay HTML, IIS Knowledge of Agile, DevOps, and software lifecycle Understanding of APIs Experience with tools like Postman or XMLSpy Familiarity with Visual Studio, Azure DevOps, Git If you have the skills and ambition required and want to join and company that can offer career progression opportunities then please send your CV to Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Application Support Engineer in Bourne End employer: Spectrum It Recruitment Limited
As a Senior Site Reliability Engineer at our Southampton HQ, you'll join a forward-thinking company that values innovation and employee growth. We offer a dynamic work culture with hybrid working options, competitive benefits including private medical insurance and life insurance, and opportunities to enhance your skills in cutting-edge technologies like AWS and Kubernetes. Our commitment to fostering a collaborative environment ensures that you can thrive while contributing to impactful projects that enhance customer experiences globally.
Contact Details:
Spectrum It Recruitment Limited Recruitment Team
