Healthcare Support Worker - HMP Liverpool
Healthcare Support Worker - HMP Liverpool

Healthcare Support Worker - HMP Liverpool

Liverpool Full-Time 21600 - 22000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a dynamic team providing healthcare to 1000 patients in a prison setting.
  • Company: Spectrum Community Health CIC delivers award-winning healthcare services focused on people.
  • Benefits: Enjoy flexible working, up to 33 days annual leave, and access to NHS Pension.
  • Why this job: Make a real difference in healthcare while gaining unique experience in a supportive environment.
  • Qualifications: NVQ Level 3 in Health and Social Care or equivalent experience required.
  • Other info: We welcome diverse applicants, including those with lived experiences and from various backgrounds.

The predicted salary is between 21600 - 22000 Β£ per year.

If you are an existing Healthcare Assistant or Support Worker with experience in hospitals, primary care or the community we are interested to hear from you. Healthcare services in HMP Liverpool have undergone transformational changes in the last 12 months and we are looking for individuals who are passionate about providing exceptional care for a vulnerable population group.

On a daily basis you would be on shift with a large team of clinicians, working together to meet the health care needs of approximately 1000 patients. You may find yourself providing inpatient care on our specialist inpatient unit, running phlebotomy & ECG clinics, providing close monitoring of patients stabilising from drug & alcohol use, assessing new arrivals in our reception department, undertaking health promotion tasks or supporting with medication rounds.

Working in a Prison environment is a unique experience. All candidates shortlisted for interview will have the opportunity to visit the site, where many initial impressions would be challenged. Healthcare at HMP Liverpool is delivered in a purpose built healthcare department, with all of the equipment and resources you would expect to find in outpatient clinics in the community.

If you are ready for a new challenge & enjoy working in a fast paced but supportive environment then you would do well at HMP Liverpool!

Main duties of the job:
  • Assisting with medication administration.
  • Clinical support worker led clinics such as NHS Health checks, Phlebotomy, ECG and QOF related reviews.
  • Supporting registered nurses in delivering emergency care as well as assessing and reviewing patients.
  • Blood borne virus and sexual health screening.
  • First and second night initial reception screening.
  • Supporting patients with substance misuse needs and monitoring them during their early days in custody.
  • Support registered nurses to manage and monitor patients with long term health conditions.
  • Supporting patients needs on the inpatient unit including personal care, diet and fluid monitoring, daily observations, pressure area care etc.
Working for our organisation:

Join our team! We’re looking for passionate individuals to join our diverse and innovative team. We are seeking an experienced healthcare professional looking for a new challenge.

  • Access to NHS Pension
  • Annual leave on your Birthday
  • Refer a friend scheme
  • Training and Development opportunities
  • Flexible Working
  • Access to Employee Assistance and Health and Wellbeing programmes
  • Up to 33 days annual leave

We have an ambition to become a truly lived experience inclusive employer, changing how we approach staff experience and value personal stories our colleagues bring with them. We welcome applications from everyone, including applicants with lived experience, those who belong to LGBTQIA+ Community and are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and Asexual, people with a disability, neurodivergent applicants and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

Spectrum Community Health CIC provides a range of award-winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not-for-profit social enterprise and Community Interest Company our focus is centred on people – our patients, service users, staff and partners.

Detailed job description and main responsibilities:
  • NVQ Level 3 in Health and Social Care or equivalent experience.
  • Experience of working with people with complex health needs.
  • Knowledge of health of primary care, mental health and addiction support and an ability to work across these areas under supervision.
  • Knowledge of nursing procedures and practices.
  • Ability to work on own and as part of a team.
  • Able to problem solve and use initiative.
  • Effective interpersonal skills.
  • Adaptable and able to deal with changing work priorities and demands.
  • Demonstrate resilience and positive attitudes.
  • Previous experience of using or accessing mental health services or caring for someone who has accessed services.
  • Knowledge or experience of working within a prison environment.
  • Experience of work in a multi-disciplinary team setting.
  • Experience in Accident and Emergency settings.
  • Good patient assessment skills - knowledge of signs and symptoms of a range of mental and physical disorders and its effects on individuals.
  • Phlebotomy procedures.
  • Ability to undertake ECGs.
  • Experience in wound care and wound management.
  • Experience in monitoring and support with the management of long term conditions.
Person specification:
  • Education: NVQ level 3 in health and social care or equivalent experience OR NHS Care Certificate or relevant clinical experience OR Student studying final year of the Registered Nursing Degree.
  • Experience: Demonstration of experience of working with people with complex health needs, in a health or social care setting. Knowledge of nursing standards gained through qualification or equivalent experience. Experience of nursing practice and clinical procedures. Understanding and application of confidentiality. Knowledge or experience of working within a prison or secured environment setting. Experience of work in a multidisciplinary team setting. Experience in responding to emergency situations. Experience in using SystmOne.
  • Skills: Well-developed verbal and written communication skills. The ability to work effectively as part of a team, maintaining effective working relationships and mitigating conflict. The ability to complete tasks under delegated responsibility and ability to escalate concerns to senior clinical staff as appropriate. Promote and support patients to manage own mental and physical needs. Good patient assessment skills - knowledge of signs and symptoms of a range of effects on individuals. Extended scope of practice e.g., Phlebotomy, ECG etc. Experience in simple wound care management.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Healthcare Support Worker - HMP Liverpool employer: Spectrum Community Health CIC

Spectrum Community Health CIC is an exceptional employer, offering a supportive and dynamic work environment at HMP Liverpool. With a strong focus on employee well-being, we provide access to NHS pensions, extensive training and development opportunities, and up to 33 days of annual leave, including your birthday. Our commitment to inclusivity and personal growth ensures that every team member can thrive while making a meaningful impact on the health of a vulnerable population.
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Contact Detail:

Spectrum Community Health CIC Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Healthcare Support Worker - HMP Liverpool

✨Tip Number 1

Familiarise yourself with the specific healthcare needs of the prison population. Understanding the unique challenges faced by inmates, such as mental health issues and substance misuse, will help you demonstrate your commitment to providing exceptional care during interviews.

✨Tip Number 2

Network with current or former healthcare support workers in similar environments. They can provide valuable insights into the role and the working conditions at HMP Liverpool, which can help you tailor your approach and questions during the interview process.

✨Tip Number 3

Prepare for situational questions that may arise during the interview. Think about how you would handle various scenarios related to patient care in a prison setting, as this will showcase your problem-solving skills and ability to work under pressure.

✨Tip Number 4

Take advantage of the opportunity to visit the site before your interview. This will not only give you a feel for the environment but also allow you to ask informed questions, demonstrating your genuine interest in the position and the organisation.

We think you need these skills to ace Healthcare Support Worker - HMP Liverpool

NVQ Level 3 in Health and Social Care or equivalent experience
Experience working with complex health needs
Knowledge of primary care, mental health, and addiction support
Ability to work independently and as part of a team
Effective interpersonal skills
Adaptability to changing work priorities
Resilience and positive attitude
Patient assessment skills
Phlebotomy procedures
ECG experience
Wound care and management
Experience in a multi-disciplinary team setting
Understanding of nursing procedures and practices
Experience in responding to emergency situations
Proficient in using SystmOne
Good verbal and written communication skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in healthcare, particularly any roles as a Healthcare Assistant or Support Worker. Emphasise your skills in patient assessment, medication administration, and working with complex health needs.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing care in challenging environments. Mention specific experiences that demonstrate your ability to work effectively in a team and handle the unique demands of a prison healthcare setting.

Highlight Relevant Qualifications: Clearly list your qualifications, such as NVQ Level 3 in Health and Social Care or equivalent experience. If you have experience in phlebotomy, ECG procedures, or working with substance misuse patients, make sure to include these details.

Showcase Soft Skills: In your application, emphasise your interpersonal skills, adaptability, and resilience. These qualities are crucial for working in a fast-paced and supportive environment like HMP Liverpool.

How to prepare for a job interview at Spectrum Community Health CIC

✨Understand the Unique Environment

Before your interview, take some time to research the prison environment and the specific challenges it presents. Understanding the dynamics of working in a healthcare setting within a prison will help you articulate your thoughts and show that you're prepared for the unique aspects of the role.

✨Highlight Relevant Experience

Make sure to emphasise any previous experience you have in healthcare, especially with complex health needs or in secure environments. Be ready to discuss specific situations where you've demonstrated your skills, such as patient assessment or supporting individuals with substance misuse issues.

✨Showcase Teamwork Skills

Working as a Healthcare Support Worker requires strong teamwork. Prepare examples of how you've successfully collaborated with others in a clinical setting. Highlight your ability to communicate effectively and resolve conflicts, as these skills are crucial in a multidisciplinary team.

✨Demonstrate Resilience and Adaptability

The role can be fast-paced and challenging, so it's important to convey your resilience and adaptability. Share experiences where you've had to adjust to changing priorities or handle stressful situations, showcasing your ability to remain calm and effective under pressure.

Healthcare Support Worker - HMP Liverpool
Spectrum Community Health CIC
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