Deputy Head of Healthcare - HMP Forest Bank

Deputy Heads of Healthcare are essential to support the Heads of Healthcare in the management and leadership of complex prison sites including 24/7 high quality clinical and operational healthcare within HMP with several services. The postholder is responsible for the effective day-to-day operational management of all clinical services across the prison under delegated authority from the Head of Healthcare and may lead the development of a particularly complex delivery area. The postholder will manage service level agreements, ensuring performance-monitoring standards are adhered to and the highest standards of care are maintained. They will be responsible for ensuring compliance with the essential standards of quality and safety and be guided by general policies and interpret as required. The postholder will deputise for the Head of Healthcare in their absence and support them across the range of their duties attending and leading internal and external stakeholder meetings as required.

Main duties of the job

• Have delegated responsibility from the Head of Healthcare for the effective day-to-day operational management of all clinical services to maximise the delivery of high-quality healthcare across the prison.
• Support the management of all service level agreements and sub-contracts, ensuring performance-monitoring standards are adhered to and the highest standards of patient care are maintained.
• Lead on QOF and HJIPs providing support to the Clinical Coder and any healthcare professionals or subcontractors/partners to guarantee all patients’ healthcare records have an accurate record of any Long-Term Conditions.
• Deliver non-judgmental, compassionate care within the financial framework that is safe, high quality and in line with CQC requirements.
• Ensure through the workforce development plan, that all staff have the opportunity to receive effective clinical supervision/appraisal, which identifies their training and development needs and influences the development plan to meet existing and future needs.
• Directly line manage senior staff including senior clinical nursing staff and clinical leads and provide clinical leadership to the full staff team.
• Facilitates the delivery of efficient and effective clinical services through recruitment, retention and development of multi-disciplinary staff.
• Actively participates in the delivery of the Governance Agenda; agreeing and setting standards, measuring performance against those standards, the effective management of clinical risk, the identification of best practice and addressing remedial actions as required.
• Provides clinical expertise for the development of primary care, substance misuse and social care services within the prison.
• Ensure appropriate delivery of all clinical activity sessions. Attend prison and healthcare meetings as required representing Spectrum as a senior leader.
• Lead onsite contract and performance management and reporting and attendance at commissioner meetings as required.
• Be responsible for driving up standards of clinical performance through continuous evaluation of current practice against target standards, training and development of staff and development of links with external agencies.
• Chair local operational meetings as agreed with Head of Healthcare including MDT meetings for complex patients, safety huddles and governance forums.
• Lead and coordinate the Clinical Audit Programme, to evidence progressive improvements to standards of clinical care delivery.
• Coordinate and lead the implementation and delivery of incident management and risk management through DATIX.
• Drive the effective recruitment to all vacant posts, to reduce and minimise the use of Bank or Agency support.
• Be responsible for compliance with all HR policies and procedures, liaising with HR and OD Team as required.
• Develop and foster effective integrated working relationships with all Offender Health departments.
• Deliver effective communication with patients and their advocates, which addresses access to services and standards of service delivery.
• Ensure healthcare plays a proactive part in securing delivery of care in line with the expectations of Her Majesty’s Prisons Inspectorate.

About us

BE THE DIFFERENCE IN HEALTHCARE. Join our team. We're looking for passionate individuals to join our diverse and innovative team. Whether you are starting out in your healthcare journey or are an experienced healthcare professional looking for a new challenge we've got a role for you!

Access to NHS Pension, Annual leave on your Birthday, Refer a friend scheme, Training and Development opportunities, Flexible Working, Access to Employee Assistance and Health and Wellbeing programmes, Up to 33 days annual leave.

We have an ambition to become a truly lived experience inclusive employer, changing how we approach staff experience and value personal stories our colleagues bring with them. We welcome applications from everyone, including applicants with lived experience, those who belong to LGBTQIA+ Community and are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and Asexual, people with a disability, neurodivergent applicants and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

Spectrum Community Health CIC provides a range of award-winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not-for-profit social enterprise and Community Interest Company our focus is centred on people - our patients, service users, staff and partners.

Person Specification

• Qualifications: Experienced RGN/RMN, Evidence of clinical skill development and training.
• Knowledge: Knowledge and understanding in relation to the government’s offender health agenda, Understanding of mental health service issues within the offender health environment, particularly in relation to the MH Act, the Justice System and Community MH services, Knowledge and understanding of the principles of clinical governance, Knowledge of CQC and statutory requirements.
• Skills: Evidence of leadership ability with demonstrable motivational and performance skills, Develops and maintains effective working relationships across disciplines and organisations, Effectively plans and prioritises own workload, Good interpersonal skills, Demonstrates evidence of effective change management, Effective communication and facilitation skills, Ability to manage conflict sensitively and effectively, Ability to write clear and concise written information e.g. reports, protocols etc. and present complex information.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.