Community Support Worker — Central Residential Service
Full Time | 40 hours per week
$23.97 – $29.68 per hour
Flatbush
At Spectrum Care, we believe every person deserves a life of dignity, independence, and connection. Our Residential Services support adults with intellectual and/or physical disabilities to live in safe, welcoming homes where they can thrive — not just survive.
As a Community Support Worker, you’ll be part of a dedicated team working directly in these homes. You’ll help people live their best lives by supporting them with everyday tasks, personal goals, and meaningful community engagement. This is a hands‑on, heart‑led role where no two days are the same — and every moment counts. Full shift availability is required – day, afternoon, night, weekend and sleepover.
What You’ll Be Doing
- Personal care: Assisting with hygiene, dressing, medication, and other daily routines
- Daily living support: Helping with cooking, cleaning, budgeting, and household tasks
- Community participation: Supporting people to attend events, join clubs, visit friends, or explore hobbies
- Social connection: Encouraging friendships, communication, and confidence in social settings
- Work and education support: Assisting with job readiness, volunteering, or learning opportunities
- Emotional support: Being a calm, consistent presence during challenging moments
- Reporting and administration: Keeping accurate records and communicating clearly with families and colleagues
This role requires comfort with personal care across genders, preparing all types of meals (including beef and pork), and supporting individuals in attending church or other faith-based activities.
You’ll work in a structured environment that values teamwork, safety, and respect — but also encourages creativity, fun, and personal growth.
Skills & Experience
- Empathy for the challenges of trying to build an ordinary life while living with a disability
- Energy to keep up with someone who likes to be on the go a lot
- Ability to remain calm – and calming – in all situations
- Resilience to help people maintain safe boundaries
- Good at explaining and negotiating
- Ability to communicate effectively and supportively with family, colleagues, and the person you support
- Ability and willingness to provide support and motivation with personal cares and daily living skills
- Excellent, clear, understandable verbal and written English
The Ideal Candidate Will Have
- An interest in attaining a Community Support Worker Level Three or above qualification — we’ll support you to achieve this while you work
- Experience supporting people with disabilities, and/or mental health issues, and/or behaviours that can be challenging (desirable but not essential)
- Reliability, commitment, and a genuine passion for working with people
- Innovation: use creative thinking to support clients in reaching their personal goals and apply fresh approaches to everyday challenges to help clients thrive.
- A full New Zealand driver’s licence
- Ability to pass a NZ police check
- The ability to use a computer effectively, including programs such as Microsoft teams, Word and Outlook
You will be required to attend a 2 week paid induction to prepare you for the role.
Requirements
If you are a non-resident applying for this role you must meet the following INZ Level 3 skill requirements to be considered:
- Have worked in the care workforce for 3 years or more, or
- A relevant qualification on the New Zealand Qualifications and Credentials Framework (NZQCF) — this must be at least a level 4 qualification for a role at skill level 3, or a diploma for a role at skill level 2.
Why This Role Matters
- Build routines that give structure and confidence
- Discover passions and hobbies that spark joy
- Form relationships that bring connection and belonging
- Achieve goals that once felt out of reach
- Live lives that reflect their values, choices, and dreams
You’ll be part of a team that celebrates diversity, encourages growth, and believes in the power of everyday moments to change lives.
Spectrum Care is proudly an equal opportunity employer.
The Spectrum Group is dedicated to fostering a diverse and inclusive workforce that reflects the communities we serve. We actively encourage and support applications from individuals with diverse backgrounds, including those with disabilities and neurodivergent individuals.
Location(s) Auckland, North Auckland, Central Auckland, West Auckland, South Auckland, East Auckland, Waiheke Island
Expertise Community Support Worker
Work type(s) Full-time (40 hours)
Hours per week
Availability All shifts, Day shifts, Afternoon shifts, Evening shifts, Overnight shifts, Saturday and Sunday shifts
More details (document) Community Support Worker.docx CSW Practical Responsibilities List
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Community Support Worker - Central Residential - Auckland in Bishop Auckland employer: Spectrum Care
Spectrum Care Trust is an exceptional employer dedicated to empowering individuals with intellectual disabilities in West Auckland. With a vibrant work culture that values creativity, community connection, and personal growth, employees are encouraged to share their passions while making a meaningful impact in the lives of others. The organisation offers comprehensive training and development opportunities, ensuring that every team member can thrive both personally and professionally in a supportive environment.
