Spectra Logic is seeking a Tier 1 Systems Support Technician for our 24/7 Technical Support team in Bracknell, UK. You will provide world-class hardware and firmware support for Spectra Logic libraries and disk products, resolving issues by phone and email while delivering outstanding customer service.
The ideal candidate has a technical degree or equivalent experience, familiarity with backup software, and strong troubleshooting and communication skills; overnight travel may be required.
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