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For Companies At a Glance
- Tasks: Support customers and guide them through onboarding and advanced features of our platform.
- Company: Join Specter, a cutting-edge platform transforming private market insights.
- Benefits: Hybrid work model, career growth opportunities, and a dynamic startup environment.
- Why this job: Be the expert that helps top investors spot opportunities before anyone else.
- Qualifications: Experience in customer-facing roles and strong communication skills.
- Other info: Fast-paced environment with multiple career paths in customer success, sales, or operations.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Specter
At Specter, we exist to replace lagging data with living signals .
When we were on the investing side, every “breaking news” alert was already stale. By the time a funding round or press release hit our desks, the field was crowded, the deal was priced, and the real opportunity was gone.
We started Specter because private markets deserve a live feed, not a rear-view mirror . Our platform tracks the leading indicators — the subtle signals in companies, people, and investors — that hint at tomorrow’s breakout before anyone writes the headline.
Today, over 300 top VC and PE firms rely on Specter daily to spot the first hints of momentum, win allocations earlier, and move with insight instead of inertia.
Why Join Us
We\’re at an exciting stage in our journey – established enough to offer stability, yet small enough that your contributions will have significant impact. Here\’s what you can expect when joining our team:
- An environment where you have a real impact. Small team with lots of autonomy and few approval meetings. We dislike people management and the overhead required to manage large teams: we will build a huge product with a tiny team.
- Work that matters . We are rebuilding the data infrastructure for the Private Market. If we succeed, our platform will become integral to the entire tech ecosystem.
- Strong teammates. Every person we hire is \\\”the best I know\\\” according to someone on our team. You\’ll collaborate with such skilled and talented colleagues that your own growth and improvement will naturally accelerate.
Our Values
- Do Work that Inspires Others — You can’t inspire anyone by doing an “okay” job. Quality is a must-have, and we push limits because raising the bar is what sets great work apart.
- Give a sh*t — We care deeply about what we do, and it shows. We take ownership, obsess over details, and follow through because the people we build for matter.
- Ship. Ship. Ship. — Speed is key. We act with urgency, make decisions fast, aim for v0 (not v1), and ship early and often.
- Default to Action — We’re all makers, and makers don’t wait. When we see a problem, we take initiative, find a way around it, and get it done. No problem is too small.
We don’t offer
- Predictability . We are a startup. We learn as we go and adapt. We have plans and roadmaps, but accept that they will change as we learn new things. We’re not in love with our ideas—“strong opinions, loosely held”.
- Peace and Quiet . The flip side of being in a position where you have real impact. In a small team, people depend on you. Work will not be a predictable 9-to-5.
Work Environment
- Office : We have an office in London, and the founders work from there.
- If you\’re in London, we prefer in-person collaboration. Our team is based in Soho.
- If you\’re not in London, we offer fully remote roles for team members in Europe or SEA.
- Work Style : We\’re not a traditional 9-to-5 company. We value results over hours logged, but expect a high level of commitment.
The Role
We’re hiring a Product Specialist to be the go-to expert helping our customers get the most out of Specter.
This is a hybrid role: part customer success, part technical problem-solving, part product feedback. You’ll work directly with investors and operators, guiding them through onboarding, advanced features, and integrations.
You’ll also be a critical bridge between customers and our product/engineering teams — shaping how Specter evolves by bringing user insights back into the product.
What You’ll Be Doing
Product Specialist employer: Specter
Contact Detail:
Specter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research Specter and understand their product inside out. The more you know, the better you can showcase how you can help customers succeed.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss how you've tackled challenges in previous roles. This will highlight your fit for the Product Specialist position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Product Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Product Specialist role. Highlight any customer-facing experience and technical skills that match what we're looking for. We want to see how you can help our customers succeed with Specter!
Craft a Personal Note: When you send your application, include a short note explaining why you're excited about joining Specter. Show us your passion for customer success and how you can contribute to our mission of providing live data signals.
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love a problem-solving mindset, so let us know how you've used your curiosity to understand complex concepts and find solutions.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us. Plus, it shows you're keen on being part of the Specter team!
How to prepare for a job interview at Specter
✨Know the Product Inside Out
Before your interview, make sure you understand Specter's platform and its unique selling points. Familiarise yourself with how it tracks leading indicators and why it's essential for investors. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face as a Product Specialist. Prepare examples of how you would guide users through onboarding or troubleshoot technical issues. This will demonstrate your problem-solving mindset and ability to communicate complex concepts clearly.
✨Show Your Curiosity
Specter values a problem-solving mindset, so be ready to discuss how you've approached challenges in the past. Share instances where your curiosity led you to dig deeper into a technical issue or improve a process. This will highlight your adaptability and eagerness to learn.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the product roadmap, or how customer feedback shapes development. This shows that you're not just interested in the role but also in contributing to Specter's growth and success.
