At a Glance
- Tasks: Welcome customers, book eye tests, and provide style advice in a supportive environment.
- Company: Join Specsavers, a modern eye care and hearing centre in Yeovil.
- Benefits: Earn £8.20 - £12.91 per hour, enjoy discounts, and get extra perks like a birthday day off.
- Other info: Flexible part-time hours available on weekends with great career development opportunities.
- Why this job: Start your career with hands-on training and support from experienced professionals.
- Qualifications: No experience needed, just a passion for helping others and a willingness to learn.
Are you a caring individual looking to start your career as an Optical Assistant? You’ve come to the right place. We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. Once you’ve found your feet as a Trainee Optical Assistant, you don’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey.
Our store Specsavers Opticians and Audiologists - Yeovil is a modern eye care and hearing centre located in the heart of Yeovil on Middle Street. The store provides comprehensive eye examinations, contact lens services, OCT eye health scans, children's eye care, and professional audiology services, including hearing tests and hearing aids. With experienced opticians and audiologists, the branch offers a wide range of glasses, sunglasses, and hearing solutions, delivering expert care and personalised service to the local community.
We have a wonderful team of dedicated people in our store ready and waiting for you to meet.
What’s on offer?
- £8.20 - £12.91 per hour dependent on Optical experience
- 7.5 - 13 hours per weekend
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What we’re looking for?
Some of the responsibilities of this role include:
- Welcoming customers into store
- Booking in eye tests
- Pre-screening patients
- Providing style advice
- Measuring frames
- Taking phone calls
If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you. This job will close when it's filled, so don't delay, apply today!
Trainee Optical Assistant (Part Time/Weekends) in Yeovil employer: Specsavers
At Specsavers Opticians and Audiologists - Yeovil, we pride ourselves on being an excellent employer that values passion and dedication over experience. Our supportive work culture fosters personal and professional growth, offering comprehensive training and development opportunities alongside a range of benefits including competitive pay, employee discounts, and enhanced family leave. Join our friendly team in the heart of Yeovil, where you can make a meaningful impact in the community while building a rewarding career in optical care.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Optical Assistant (Part Time/Weekends) in Yeovil
✨Join Customer Support Communities
Get involved in online forums and communities dedicated to customer support, like those on Reddit or specialised Facebook groups. Networking with industry peers can open doors to trainee opportunities with companies like Specsavers.
✨Attend Local Job Fairs
Check out local job fairs and career expos, especially those focusing on customer service roles. Meeting potential employers face-to-face can give you an edge over others applying for the trainee position at Specsavers.
✨Leverage Your University Resources
If you're still in education, make use of your university's career services—they often have strong ties with companies looking for trainees. They might have insider knowledge about openings at places like Specsavers that you're keen on.
✨Showcase Your Soft Skills
Since customer support is all about people, highlight your communication and problem-solving skills in your interactions. When you apply to Specsavers, make sure they see your passion for helping others!
We think you need these skills to ace Trainee Optical Assistant (Part Time/Weekends) in Yeovil
Some tips for your application 🫡
Show off your people skills!:For a customer support trainee role, it's super important to highlight any experience you have in dealing with customers, whether that's through part-time jobs, volunteering, or even helping out at events. We want to see how you connect with people, so share examples of how you've successfully resolved issues or enhanced someone's experience.
Tailor your CV to us!:When applying for a trainee role at Specsavers, make sure your CV reflects your enthusiasm for customer support. List any relevant experiences, even if they're informal, and don't forget to mention your communication skills. A concise, clear layout will help us see how you're a perfect fit for our team.
Write about your learning goals!:Since this is a trainee position, we love seeing your motivation to learn and grow. In your cover letter, let us know what you hope to gain from working with us at Specsavers. This could include specific skills or knowledge areas—show us you’re keen to dive in and develop your customer support expertise!
Demonstrate your problem-solving skills!:Customer support is all about solving problems, so make sure to highlight any experiences where you've had to think on your feet! Whether it was a tricky school project or helping a friend out, share how you approached the issue and what the outcome was. This will show us you're ready for the challenges at Specsavers.
How to prepare for a job interview at Specsavers
✨Know Your Customer Support Basics
Make sure you're familiar with the key skills in customer support, like active listening and empathy. Expect questions on how to handle difficult customers or resolve common issues – we might want to hear how you’d approach a real-life scenario, so think of a few examples where you showcased these skills.
✨Brush Up on the Tools
Familiarise yourself with common customer support tools like Zendesk or Freshdesk. Even if you haven't used them before, understanding how they work will show Specsavers that you’re proactive and willing to learn. They might ask about your experience with similar software or how you'd adapt quickly to new tools.
✨Show Your Willingness to Learn
As a trainee, emphasising your desire to learn and grow is crucial. Think about what you hope to gain from this experience at Specsavers and be ready to discuss how you plan to develop your skills in customer support. Demonstrating a positive attitude and openness to feedback can go a long way!
✨Prepare for Role-Playing
In customer support interviews, it's fairly common to have a role-playing exercise where you'll need to handle a customer query. Practice your approach not just in resolving issues, but also in how you communicate clearly and professionally. This is your chance to shine, so don’t hesitate to showcase your verbal skills!
