At a Glance
- Tasks: Assist customers with contact lenses, fittings, and ongoing care in a friendly environment.
- Company: Join the supportive team at Specsavers in Yeovil, dedicated to customer service.
- Benefits: Starting salary of £13ph, discounts, pension scheme, and extra day off for your birthday.
- Other info: Dynamic team culture with continuous learning and growth opportunities.
- Why this job: Make a real difference in people's vision while developing your career in optics.
- Qualifications: Previous customer service experience and a passion for helping others.
The predicted salary is between 27300 - 36450 £ per year.
Are you a caring individual looking to continue your career as a Contact Lens Assistant? We’re looking for passionate, hard‑workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. This role will have a strong focus on contact lenses, supporting customers with their lens choices, fittings, and ongoing care, ensuring they feel comfortable and confident with their vision solutions.
Our store, the Specsavers store in Yeovil, offers a fast‑paced, customer‑focused retail environment dedicated to delivering high‑quality optical and audiology services. Conveniently located within the town centre, it is easily accessible via a range of public transport links, making it an ideal workplace for commuters. With a strong emphasis on customer service, teamwork, and continuous development, the Yeovil store provides an engaging workplace for individuals passionate about making a real difference in people’s vision and hearing health.
The team at the Yeovil Specsavers store is friendly, supportive, and highly collaborative, committed to delivering excellent service to every customer. Made up of experienced optical professionals, retail specialists, and support colleagues, the team works closely together to create a positive and efficient working environment. Colleagues are encouraged to share knowledge, support one another, and develop their skills, fostering a culture of continuous learning and progression.
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy:
- Salary starting from £13ph, to increase depending on experience
- Full Time – 37.5 hours a week, to include weekend working
- Discounted parking
- Auto‑enrolment into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks – a portal to a world of great everyday discounts and savings
- Medical Cash Back Scheme
- WeCare – our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Additional paid day off on your birthday
- Enhanced family leave and company sick pay
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition:
- Previous experience in a fast‑paced customer service environment
- Experience in optics, contact lenses or Audiology business
- Basic knowledge/experience of optical and/or Audiology terminology
Contact Lens l Assistant in Yeovil employer: Specsavers
Specsavers in Yeovil is an exceptional employer, offering a vibrant and supportive work environment where employees are encouraged to grow and develop their skills. With a strong focus on teamwork and customer care, the store provides extensive training opportunities and a range of benefits, including competitive pay, discounts, and wellness support, making it an ideal place for those passionate about enhancing people's vision and hearing health.
StudySmarter Expert Advice🤫
We think this is how you could land Contact Lens l Assistant in Yeovil
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve people's vision.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident when discussing your previous experience and how it relates to the Contact Lens Assistant role.
✨Tip Number 3
Show off your customer service skills! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your passion for helping others, which is key for this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Contact Lens l Assistant in Yeovil
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the role! In your application, mention why you're excited about becoming a Contact Lens Assistant and how you can contribute to our friendly team at Specsavers.
Highlight Relevant Experience:If you've got any previous experience in customer service or optics, make sure to shout about it! We want to know how your background can help you support our customers with their lens choices and care.
Tailor Your Application:Don’t just send a generic application. Take a moment to tailor your CV and cover letter to reflect the skills and qualities we’re looking for in a Contact Lens Assistant. It shows us you’re serious about joining our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Specsavers
✨Know Your Stuff
Brush up on your optical knowledge, especially about contact lenses. Familiarise yourself with common terms and types of lenses, as well as the fitting process. This will show that you're not just passionate but also informed, which is key for a role at Specsavers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to thrive in a fast-paced environment and align with the store's focus on customer care.
✨Emphasise Teamwork
Since the team at Specsavers values collaboration, be ready to discuss how you've worked effectively in a team before. Share specific instances where you supported colleagues or contributed to a positive work atmosphere, highlighting your commitment to teamwork.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. Inquire about the training opportunities available or how the team collaborates to enhance customer experience. This shows your genuine interest in the role and the company culture, making you stand out as a candidate.
