At a Glance
- Tasks: Be the friendly face of Specsavers, managing calls, appointments, and patient records.
- Company: Join a well-established team at Specsavers, a trusted name in eye and hearing care.
- Benefits: Enjoy a competitive salary, pension scheme, and opportunities for career growth.
- Other info: Dynamic team atmosphere with excellent training and development opportunities.
- Why this job: Make a real difference in customer care while developing valuable skills in a supportive environment.
- Qualifications: Strong communication skills and a positive attitude; experience is a bonus but not required.
The predicted salary is between 20000 - 25000 € per year.
Specsavers is a household name and a Highstreet staple. As a shop floor Receptionist at Specsavers, you’ll be organised, welcoming, and ready to tackle a variety of tasks. Your role will include:
- Answering phone calls and general enquiries
- Triaging patients
- Supporting all aspects of audiology administration, such as updating and filing records, and managing appointments
- Assisting with minor hearing aid repairs after training
Your aim will be to deliver a first‑class administrative and customer service experience, helping to support the smooth running and ongoing success of the store.
The Worthing Specsavers store is a vibrant and well‑established practice located in the heart of the town centre, offering exceptional eye and hearing care supported by the latest clinical technology. With 9 fully equipped test rooms, the store is well‑designed to support high customer demand while ensuring a smooth, efficient experience for patients. The store also benefits from excellent public transport connections, with numerous local bus routes running directly into Worthing Town Centre. Worthing is also well‑served by a wide rail network, with Southern Rail operating frequent services across the region, making the store easily accessible from surrounding areas. For those travelling by car, there are several convenient parking options nearby, including car parks and on‑street parking, just a short walk from the store.
With a supportive leadership team and strong development opportunities, Worthing Specsavers provides an ideal environment for those looking to grow their career in optical or audiology services.
The Worthing Specsavers team is a large and well‑established group of over 55 experienced colleagues, reflecting the scale and capability of the store as a major local practice. Team members include fully qualified optometrists, dispensing opticians, audiology specialists, and a strong retail team, all working together to deliver high‑quality eye and hearing care. Customer feedback consistently highlights the team’s friendliness, professionalism, and supportive approach, noting their thorough eye examinations, clear communication, and attention to detail throughout the customer journey. The store’s leadership places strong emphasis on development, training, and maintaining a positive working environment, helping the team provide a welcoming, knowledgeable, and efficient service to the local community.
What’s on offer? Full Time – 40 hours per week, to include working a Saturday. Auto‑enrolment into the pension scheme with employer contribution when you contribute.
What we’re looking for?
- Strong communication skills, with a friendly and professional approach both face‑to‑face and over the phone
- Excellent organisational skills and the ability to manage appointments, records, and multiple tasks efficiently
- Confidence using computer systems and a good level of IT literacy
- A calm, patient‑focused manner, with the ability to triage queries and remain composed in a busy environment
- Attention to detail, particularly when updating and maintaining accurate records
- Willingness to learn new systems and support minor hearing aid repairs after training
- A positive, team‑focused attitude with a genuine desire to deliver great customer care
- Previous experience in a reception, customer service, or administrative role is a bonus, but not essential
Checked all the boxes? This job will close when it's filled, so don't delay, apply today!
Receptionist in Worthing employer: Specsavers
Specsavers in Worthing is an exceptional employer, offering a vibrant work environment where you can thrive as a Receptionist. With a strong emphasis on employee development and a supportive leadership team, you'll have ample opportunities to grow your career in optical and audiology services while being part of a friendly and professional team dedicated to delivering first-class customer service. The store's prime location in the town centre, coupled with excellent transport links and convenient parking options, makes it an ideal place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Worthing
✨Tip Number 1
Get to know the Specsavers vibe! Before your interview, pop into the store and chat with the team. This shows you're genuinely interested and helps you understand their customer service style.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers face-to-face and over the phone, try role-playing common scenarios with a friend. It’ll help you feel more confident when it’s your turn.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks or appointments in the past. This will highlight your ability to keep things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy, which is a big plus for this role!
We think you need these skills to ace Receptionist in Worthing
Some tips for your application 🫡
Show Your Organisational Skills:When writing your application, highlight your organisational skills. Mention any experience you have managing appointments or records, as this is key for the Receptionist role at Specsavers.
Be Welcoming and Friendly:Use a warm and friendly tone in your application. Since customer service is a big part of the job, let us know how you’ve provided excellent service in the past, whether face-to-face or over the phone.
Detail Your IT Skills:Don’t forget to mention your computer skills! We want to see that you’re comfortable using different systems, so include any relevant experience with IT or software that could help in the role.
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Specsavers
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Receptionist at Specsavers. Familiarise yourself with tasks like managing appointments, answering phone calls, and supporting audiology administration. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since strong communication is crucial for this position, practice how you articulate your thoughts clearly and confidently. Think of examples from your past experiences where you successfully handled customer queries or worked in a team. This will showcase your friendly and professional approach.
✨Demonstrate Organisational Skills
Be prepared to discuss how you manage multiple tasks efficiently. You might want to share specific strategies you use to stay organised, especially in busy environments. This will highlight your ability to handle the fast-paced nature of the job.
✨Emphasise Your Willingness to Learn
Specsavers values a positive attitude and a desire to learn. Be ready to express your eagerness to pick up new skills, especially regarding minor hearing aid repairs. Showing that you're open to training will make you a more attractive candidate.
