Customer Service Apprentice in Witham

Customer Service Apprentice – Specsavers Witham

Join to apply for the Customer Service Apprentice role at Specsavers.

If you’ve ever considered a career in optics, this Customer Service Apprentice role could be perfect for you. We are looking for individuals enthusiastic about providing great customer service and who would like to pursue a career in retail or management. This apprenticeship offers you 13 months to build skills and confidence in a paid full-time role, surrounded by a friendly, highly experienced team who will support you every step of the way.

What’s on offer?

• Salary – £7.75 per hour
• Full‑time working hours – 40 hours per week
• 28 days holiday – plus an additional paid day off on your birthday
• Pension scheme auto‑enrolment with employer contribution
• Specsavers Perks – access to a portal of everyday discounts and savings
• WeCare – employee support service for you and your immediate family
• Eyecare and hearing discounts for you and your family

Main responsibilities

• Answering and making calls
• Booking appointments
• Diary management
• Scheduling routes
• Communicating effectively with customers and clinicians

What we’re looking for

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, with support and guidance throughout your journey

Find out more

For more detailed information about the Specsavers Apprenticeship programme, please click the link below: Apprenticeships at Specsavers | Specsavers UK Careers

Checked all the boxes? This job will close when it is filled, so don\’t delay – apply today!