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For Companies At a Glance
- Tasks: Welcome customers and assist with their optical needs in a friendly environment.
- Company: Leading optical retailer in Walsall with a focus on customer care.
- Benefits: Competitive pay, discounts, extra time off for birthdays, and ongoing training.
- Why this job: Join a supportive team and enhance your skills while making customers smile.
- Qualifications: Experience in customer service and knowledge of optical terms preferred.
- Other info: Full-time hours with great opportunities for professional growth.
The predicted salary is between 28000 - 42000 £ per year.
A prominent optical retailer located in Walsall is looking for an Experienced Optical Assistant. The ideal candidate should have prior experience in customer service and some familiarity with optical terminologies.
You will play a key role in welcoming customers, ensuring their needs are met, and benefiting from ongoing training and professional development.
This role offers full-time hours, competitive pay, and a range of employee benefits, including discounts and additional time off for birthdays.
Optical Assistant — Customer Care & Dispensing in Walsall employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant — Customer Care & Dispensing in Walsall
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with them and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to customer service and optical terminology. We want you to feel confident when discussing your experience and how it relates to the role of an Optical Assistant.
✨Tip Number 3
Dress appropriately for the interview. First impressions matter, so looking smart and professional can set the right tone and show that you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Optical Assistant — Customer Care & Dispensing in Walsall
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous experience in customer service. We want to see how you've made customers feel welcome and valued in your past roles, so share some examples that showcase your skills!
Get Familiar with Optical Terminology: If you’ve got some knowledge of optical terms, flaunt it! Even if you're not an expert, showing that you’re willing to learn and understand the basics can really set you apart from other candidates.
Tailor Your Application: Don’t just send a generic application. We love it when candidates take the time to tailor their CV and cover letter to our specific role. Mention why you’re excited about working with us and how you can contribute to our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Specsavers
✨Know Your Optical Terminology
Brush up on key optical terms and concepts before your interview. Being able to confidently discuss lenses, frames, and prescriptions will show that you’re not just a customer service pro but also someone who understands the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to meet customer needs effectively.
✨Ask Insightful Questions
Come prepared with questions that show your interest in the role and the company. Inquire about the training opportunities available or how the team collaborates to enhance customer experience. This shows you’re keen to grow and contribute.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your seriousness about the role and aligns with the professional environment of an optical retailer.
