At a Glance
- Tasks: Provide excellent customer service and support customers in a retail environment.
- Company: Join the friendly team at Specsavers, a leader in optics.
- Benefits: Earn £8.20 per hour, enjoy discounts, and get extra perks like a birthday day off.
- Other info: Full-time role with opportunities for growth and development in a supportive environment.
- Why this job: Kickstart your career in retail with hands-on training and support from experienced colleagues.
- Qualifications: Passion for customer service, teamwork, and good communication skills required.
The predicted salary is between 17000 - 18000 £ per year.
So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. If you’ve ever considered a career in optics, this Customer Service Apprentice role could be perfect for you.
We are currently looking for individuals who are enthusiastic about providing great Customer Service and would like to pursue a career in retail or management. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.
Our store is based in Wakefield, and has off-site parking and bike lockups available.
We have a wonderful team of dedicated people in our store ready and waiting for you to meet.
What’s on offer?
- £8.20 per hour
- Full time - 40 hours per week - will include a weekend day
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What we’re looking for?
- Passion for providing excellent customer service and making customers’ lives easier
- Great teamwork
- A good initiative
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process
For more detailed information about the Specsavers Apprenticeship programme, please click the link below. Apprenticeships at Specsavers | Specsavers UK Careers
Checked all the boxes? This job will close when it's filled, so don't delay, apply today!
Customer Service Apprentice in Wakefield employer: Specsavers
At Specsavers, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment in our Wakefield store. As a Customer Service Apprentice, you'll benefit from comprehensive training, competitive pay, and a range of perks including discounts, enhanced family leave, and a paid day off for your birthday. Join our dedicated team and embark on a rewarding career path in retail, where your growth and development are our top priorities.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Apprentice in Wakefield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your passion for customer service and teamwork during the actual interview.
✨Tip Number 3
Show your enthusiasm! When you’re in the interview, let your personality shine through. Share your experiences and how they relate to providing excellent customer service. Remember, they want to see your passion for retail and helping others!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Apprentice in Wakefield
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer service shine through in your application. We want to see that you’re genuinely excited about helping people and making their lives easier!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight the skills mentioned in the job description. We love seeing how your experiences align with what we’re looking for!
Be Yourself:Don’t be afraid to let your personality come through in your writing. We’re looking for someone who fits in with our friendly team, so show us who you are!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, even if it's from a previous job or a personal experience.
✨Demonstrate Teamwork Skills
Since this role involves working closely with a team, be prepared to discuss your experiences in collaborative environments. Think of a time when you worked well with others to achieve a common goal and be ready to share that story.
✨Be Open to Feedback
The company values individuals who are open to development. During the interview, mention your willingness to learn and adapt. You could talk about a time when you received constructive criticism and how it helped you grow.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the apprenticeship and the team. Ask about the training process, what a typical day looks like, or how success is measured in the role. This shows you're proactive and genuinely interested in the position.
