Trainee Optical Assistant — Training & Customer Care

Trainee Optical Assistant — Training & Customer Care

Trainee 26700 - 26800 £ / year (est.) No working from home possible
Specsavers

At a Glance

  • Tasks: Welcome customers, book eye tests, and provide style advice in a friendly environment.
  • Company: Join Specsavers, a trusted name on the High Street with a supportive team.
  • Benefits: Earn up to £12.91 per hour, enjoy perks, and get an extra day off for your birthday.
  • Other info: Enjoy fantastic training opportunities and career growth in a dynamic retail setting.
  • Why this job: Be part of a team that delivers exceptional customer service and makes a real difference.
  • Qualifications: No prior experience needed, just a passion for helping others and great communication skills.

The predicted salary is between 26700 - 26800 £ per year.

Trainee Optical Assistant - Leighton Buzzard Specsavers. A household name and a Highstreet staple. As a Trainee Optical Assistant at Specsavers, you'll be the friendly face at the heart of our stores working among a team of experienced professionals, delivering unmatched customer service every single day.

Our team has a wonderful group of dedicated people in our store ready and waiting for you to meet!

What's on Offer?

  • Salary - Up to £12.91 per hour
  • Full time - 38.5 hours per week including weekend working
  • Specsavers Perks - our discounted benefits scheme
  • Extra day off for your birthday
  • WeCare - UK confidential employee helpline
  • Outstanding clinical and professional development opportunities
  • Discounted hearing and eyecare benefits
  • Enhanced sick pay (after a year of service)
  • Enhanced pay for family leave (Maternity/Paternity etc)

What we're looking for?

Some of the responsibilities of this role include:

  • Welcoming customers into store
  • Booking in eye tests
  • Pre-screening patients
  • Providing style advice
  • Measuring frames
  • Taking phone calls

If you are comfortable with the responsibilities we're looking for and are excited by this opportunity, we're excited to hear from you. Head to our website to learn more about the role, or even better, apply now.

Trainee Optical Assistant — Training & Customer Care employer: Specsavers

Specsavers is an exceptional employer, offering a supportive and dynamic work environment in Leighton Buzzard. With comprehensive training and development opportunities, alongside attractive benefits such as enhanced sick pay and a day off for your birthday, you'll thrive in a culture that values teamwork and customer care. Join us to be part of a dedicated team where your growth and well-being are our top priorities.

Specsavers

Contact Details:

Specsavers Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Trainee Optical Assistant — Training & Customer Care

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.

Tip Number 2

Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your customer service skills and how you can contribute to the team.

Tip Number 3

Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent Specsavers well.

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Trainee Optical Assistant — Training & Customer Care

Customer Service
Communication Skills
Teamwork
Attention to Detail
Time Management
Problem-Solving Skills
Sales Skills

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and working in a team.

Tailor Your Application:Make sure to tailor your application to the Trainee Optical Assistant role. Highlight any relevant experience or skills that match the responsibilities listed in the job description, like booking appointments or providing style advice.

Keep It Clear and Concise:We appreciate clarity! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications and experiences.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Specsavers.

How to prepare for a job interview at Specsavers

Know the Company

Before your interview, take some time to research Specsavers. Understand their values, mission, and what makes them a household name. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

Showcase Your Customer Service Skills

As a Trainee Optical Assistant, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. This will demonstrate your ability to deliver the unmatched service that Specsavers prides itself on.

Practice Common Interview Questions

Think about the responsibilities listed in the job description and prepare for questions related to them. For instance, be ready to discuss how you would handle booking eye tests or providing style advice. Practising these scenarios can help you feel more confident during the interview.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available or what a typical day looks like for a Trainee Optical Assistant. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.