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For Companies At a Glance
- Tasks: Welcome and assist customers, providing excellent service in a supportive environment.
- Company: Join the friendly team at Specsavers, a leader in optical care.
- Benefits: Earn up to ÂŁ12.91, enjoy 28 days leave, and get your birthday off!
- Other info: Enjoy team events, discounts, and support for your professional development.
- Why this job: Kickstart your career in customer service with training and growth opportunities.
- Qualifications: Passion for customer service, teamwork, and good communication skills.
The predicted salary is between 25000 - 27000 ÂŁ per year.
Are you a caring individual looking to start your career within Customer service with Specsavers? You’ve come to the right place. We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as a Customer Service Assistant, you don’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.
Our team has a wonderful group of dedicated people in our store ready and waiting for you to meet.
What’s on Offer?
- Salary up to ÂŁ12.91 (experience dependent)
- 28 days annual leave plus your birthday off
- Saturday ONLY
- No late nights
- Pension contribution
- Specsavers Perks – our discounted benefits scheme
- Annual subscription to the “Headspace” app
- WeCare – UK confidential employee helpline
- Support with IP, other higher accreditations and Pathway
- Regular team events and team building evenings
What we’re looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:
- Passion for providing excellent customer service and making customers’ lives easier
- Great teamwork
- A good initiative
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes previous experience in a fast-paced customer service environment.
Checked all the boxes? Now’s the perfect time to apply!
Trainee Optical Assistant (Saturday ONLY) employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Optical Assistant (Saturday ONLY)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you've provided excellent service. Be ready to share these stories during your interview to demonstrate your passion and capability.
✨Tip Number 3
Be yourself! The team at Specsavers is looking for genuine, caring individuals. Don’t be afraid to let your personality shine through in your interview. Show them how you can bring your unique flair to the team!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to the right people. Plus, it shows you’re proactive and keen to join the Specsavers family. So, what are you waiting for? Go for it!
We think you need these skills to ace Trainee Optical Assistant (Saturday ONLY)
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for customer service shine through in your application. We want to see that you genuinely care about helping others and are excited to start your journey with us!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills mentioned in the job description. We love seeing how your experiences align with what we're looking for, so don’t hold back!
Be Yourself: We’re not after a perfect candidate; we want to know the real you! Share your personality and let us see how you’d fit into our team. Authenticity goes a long way in making a great impression.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy, and we’ll get your application straight into our hands. We can’t wait to hear from you!
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share any relevant experiences, even if they’re not directly related to optics, that demonstrate your commitment to providing excellent service.
✨Demonstrate Teamwork Skills
Since teamwork is key in this role, be prepared to discuss examples of how you’ve successfully worked with others in the past. Think of specific situations where you collaborated to achieve a common goal.
✨Be Ready to Step Out of Your Comfort Zone
Specsavers values individuals who are willing to try new things. During the interview, mention times when you took initiative or embraced challenges, showing that you’re open to learning and growing in your role.
✨Practice Active Listening
Good communication is crucial, so practice active listening skills before your interview. Make sure to listen carefully to the questions asked and respond thoughtfully, demonstrating that you value feedback and are eager to improve.