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For Companies At a Glance
- Tasks: Assist customers and create a welcoming store environment.
- Company: Join Specsavers, a leading optical retailer known for excellent customer service.
- Benefits: Enjoy a competitive salary, pension scheme, and exclusive discounts.
- Why this job: Perfect for those passionate about retail and helping others in a dynamic setting.
- Qualifications: No experience needed; just bring your enthusiasm and teamwork skills.
- Other info: Apply quickly as positions fill fast; support and training provided.
The predicted salary is between 19500 - 24500 £ per year.
Overview Street Specsavers So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.
As a Trainee Optical Assistant in our recently refurbished and extended Street store you\’ll be part of a store that exemplify superb teamworking and customer excellence. You don’t need to have previous Optics experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.
What’s on offer As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
Incentives
Full-time (40 hours) or part time (min. 2 full days: 16 hours), both include regular weekend working
Staff discounts
Specsavers Perks – high street discounts
Additional day off for your Birthday
Health and wellbeing scheme: HeadSpace App and WeCare
Enhanced parental leave
Pension contribution
Excellent development and progression opportunities
What we’re looking for If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:
Passion for providing excellent customer service and making customers’ lives easier
Great teamwork
Reliability
Confidence in using IT systems
Excellent communication and listening skills
Prepared to step out of your comfort zone and try something new
Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).
Some responsibilities of this role include Welcoming customers into store
Booking in eye tests
Pre-screening patients
Style advice and fitting of frames
Taking measurements
Taking phone calls
Find out more If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:
Previous experience in a fast-paced customer service environment
Checked all the boxes? This job will close when it\’s filled, so don\’t delay, apply today!
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Trainee Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Optical Assistant
✨Tip Number 1
Show your passion for customer service during any interactions you have with the team. Whether it's through a phone call or an informal chat, let your enthusiasm shine through, as this role is all about creating a positive experience for customers.
✨Tip Number 2
Research the company culture at Specsavers and be ready to discuss how your values align with theirs. This will demonstrate that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Tip Number 3
Prepare to showcase your teamwork skills by thinking of examples from past experiences where you've successfully collaborated with others. This will help you stand out, as teamwork is a key aspect of the Trainee Optical Assistant role.
✨Tip Number 4
Be open to discussing your willingness to learn and adapt. Since the role involves receiving feedback and development, showing that you're eager to grow and take on new challenges will make a strong impression.
We think you need these skills to ace Trainee Optical Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Trainee Optical Assistant. Highlight your passion for customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects the skills mentioned in the job description, such as excellent communication, IT confidence, and a proactive attitude. Use specific examples from your past experiences that demonstrate these qualities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work in optics and how you can contribute to creating an outstanding store environment.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in customer service roles.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share any relevant experiences where you went above and beyond to help a customer, even if it's from a different job or situation.
✨Demonstrate Teamwork Skills
Since teamwork is crucial in this role, be prepared to discuss examples of how you've successfully worked in a team. Highlight your ability to collaborate and support your colleagues to create a positive environment.
✨Be Open to Learning
The company values candidates who are willing to learn and develop. Show your openness to feedback and your eagerness to grow in the role. You might mention specific skills you’re excited to improve upon.
✨Prepare Questions About the Role
Having thoughtful questions ready shows your interest in the position. Ask about the training process, opportunities for advancement, or what a typical day looks like for a Trainee Optical Assistant. This demonstrates your proactive nature.
