At a Glance
- Tasks: Assist customers and create a welcoming store environment as a Trainee Optical Assistant.
- Company: Join Specsavers, a leading optical retailer dedicated to excellent customer service.
- Benefits: Enjoy competitive pay, pension contributions, discounts, and a paid day off for your birthday!
- Other info: Apply quickly as positions fill fast; email for more details!
- Why this job: Gain valuable experience in optics while working with a supportive team in a fun environment.
- Qualifications: No prior experience needed; just bring your passion for customer service and teamwork.
So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you. As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores. You will assist our customers by undertaking repairs and adjustments to their glasses, helping to fit the frames once they have been made in our lab and conducting pupil distance measurements, as well as lens advice - please don't worry if this sounds a little daunting, full training will be provided, but if you have optics experience that's great too!
Our business
Based at 44-48 High Street, Inverness, IV1 1JE our store is a busy and vibrant place to be with great access via train and bus, and a funded parking permit after 6 months continuous service. Our store has 7 test rooms and offers Audiology care too!
Our team
We have a wonderful team of 35 dedicated people in our store ready and waiting for you to meet. We are a sociable bunch and get together at least 3 times a year for fully funded team events!
What’s on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Up to £12.91ph with excellent bonus scheme
- Full time (37.5 hours) weekend hours form part of these hours
- Your birthday off in additon to standard annual leave
- Free parking after 6 months
- Subscription to Headsapce App to support your mental health
- Access to WeCare - our healthcare support provision
- We will auto-enrol you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you
What we’re looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:
- Passion for providing excellent customer service and making customers’ lives easier
- Great teamwork
- A friendly and professional demeanour
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).
Checked all the boxes? This job will close when it's filled, so don't delay, apply today!
Trainee Optical Assistant in Inverness employer: Specsavers
At Specsavers, we pride ourselves on being an excellent employer, offering a supportive work culture where every team member is valued. As a Trainee Optical Assistant in Westhill, you'll benefit from comprehensive training, competitive pay, and a range of perks including discounts, enhanced family leave, and a day off for your birthday, all while working alongside a dedicated team committed to providing outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Optical Assistant in Inverness
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles or situations, even if they are not directly related to retail.
✨Tip Number 2
Familiarise yourself with basic optical terminology and concepts. This will not only impress your interviewers but also demonstrate your genuine interest in the optics field and your commitment to learning.
✨Tip Number 3
Prepare to discuss your teamwork experiences. Think of instances where you collaborated effectively with others, as this role requires great teamwork skills. Highlight how you contributed to a positive team environment.
✨Tip Number 4
Be ready to showcase your adaptability. The role may require stepping out of your comfort zone, so share examples of times when you embraced change or took on new challenges with enthusiasm.
We think you need these skills to ace Trainee Optical Assistant in Inverness
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what the company is looking for in a Trainee Optical Assistant. Highlight the key skills and attributes they value, such as customer service, teamwork, and communication.
Tailor Your CV:Make sure your CV reflects your passion for customer service and any relevant experiences, even if they are not directly related to optics. Use specific examples that demonstrate your ability to work in a team and provide excellent service.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work as a Trainee Optical Assistant and how your skills align with their requirements. Be sure to express your willingness to learn and grow.
Proofread Your Application:Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share any relevant experiences where you went above and beyond to help a customer, even if it's from a different job or situation.
✨Demonstrate Teamwork Skills
Since teamwork is crucial in this role, be prepared to discuss examples of how you've successfully worked in a team environment. Highlight your ability to collaborate and support your colleagues to create a positive atmosphere.
✨Be Open to Learning
The company values candidates who are willing to learn and develop. Show your eagerness to receive feedback and improve your skills. You might mention specific areas you're excited to grow in, especially related to optics or retail.
✨Prepare Questions About the Role
Having thoughtful questions ready shows your interest in the position. Ask about the training process, team dynamics, or what a typical day looks like for a Trainee Optical Assistant. This will also help you gauge if the role is the right fit for you.
