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For Companies At a Glance
- Tasks: Welcome customers, book eye tests, and provide style advice.
- Company: Join Specsavers, a supportive team dedicated to your growth.
- Benefits: Earn up to £12.41/hour, enjoy discounts, and get a birthday day off!
- Why this job: Start your career with training, support, and a fun work environment.
- Qualifications: No experience needed, just a passion for helping others.
- Other info: Weekends only, perfect for students!
Trainee Optical Assistant – Swansea
So, you\’re a proactive people person, passionate about retail and offering the best customer service? Sounds like youd be a great fit here. So, if youve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.
As a Trainee Optical Assistant, you dont need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.
Our store
Based in Swansea, with a wonderful team of 53 dedicated people waiting to meet you.
Whats on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Salary – Up to 12.41 per hour (Age dependent)
- Full time – 37.5 hours per week including Weekend working
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks – a portal to a world of great everyday discounts and savings
- WeCare – our employee support service to help you and your immediate family when you need it most
- Complimentary subscription tothe Headspace app
- Eyecareand hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What were looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant.These include:
- Passion for providing excellent customer service and making customers lives easier
- Great teamwork
- A good initiative
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, knowing well be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).
Some responsibilities of this role include:
- Welcoming customers into store
- Booking in eye tests
- Pre-screening patients
- Style advice and fitting of frames
- Taking measurements
- Taking phones calls
Find out more
If youve got all these skills, wed love for you to apply, but there\’s also some desirable experience that could set you apart from the competition if you have it. This includes:
- Previous experience in a fast-paced customer service environment
Checked all the boxes? This job will close when it\’s filled, so don\’t delay, apply today!
Trainee Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Optical Assistant
✨Tip Number 1
Show your passion for customer service! When you meet the team or during any interactions, express your enthusiasm for helping customers and making their experience enjoyable. This will demonstrate that you align with the caring values of Specsavers.
✨Tip Number 2
Familiarize yourself with basic optical terminology and services. Even though you’re starting as a trainee, having a foundational understanding of what an Optical Assistant does can help you stand out during conversations with the team.
✨Tip Number 3
Be prepared to discuss your willingness to learn and grow within the company. Highlight your interest in the professional training and development opportunities available at Specsavers, showing that you are committed to building a career.
✨Tip Number 4
Network with current employees if possible. Engaging with them on social media or in person can provide insights into the company culture and expectations, which you can leverage during your application process.
We think you need these skills to ace Trainee Optical Assistant
Some tips for your application 🫡
Understand the Role: Take some time to read through the job description carefully. Understand the responsibilities and what the company is looking for in a Trainee Optical Assistant. This will help you tailor your application.
Highlight Relevant Skills: Even if you don't have direct experience, think about any customer service skills or experiences that demonstrate your ability to welcome and assist customers. Make sure to include these in your CV and cover letter.
Craft a Personal Cover Letter: Write a cover letter that reflects your passion for helping others and your eagerness to learn. Mention why you want to work at Specsavers specifically and how you align with their values.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers. Share any previous experiences, even if they are informal, where you provided assistance or support to others.
✨Demonstrate Your Willingness to Learn
Since this role is for a Trainee Optical Assistant, highlight your eagerness to learn and grow. Discuss how you are open to training and development opportunities that the company offers.
✨Prepare for Common Interview Questions
Think about questions related to customer service scenarios, such as how you would handle a difficult customer or how you would approach booking an eye test. Practice your responses to feel more confident.
✨Ask Insightful Questions
Prepare a few questions to ask at the end of the interview. This could be about the team culture, training programs, or what a typical day looks like for a Trainee Optical Assistant. It shows your interest in the role.
