At a Glance
- Tasks: Join us as a Trainee Optical Assistant, helping patients with their eyewear needs.
- Company: Specsavers is a leading optical retailer focused on customer care and personal development.
- Benefits: Enjoy 28 days holiday, your birthday off, and a provided uniform.
- Why this job: This role offers hands-on experience in optics and a chance to grow in a supportive environment.
- Qualifications: No prior experience needed, just a passion for customer service and teamwork.
- Other info: Full training provided, with part-time hours available to fit your schedule.
Trainee Optical Assistant
Store – Grays
Hours – 40 hours per week – part time hours available
28 days holiday plus your birthday off
Uniform provided and paid for
Full training is provided
Have you ever considered a career in optics, are you passionate about retail and offering the best customer service?
Our trainee roles at Specsavers are not your ordinary sales positions you will join the team as an Optical Assistant bringing your valued retail & customer service knowledge to meet the caring values and optical expertise of our brand, making sure every patient receives the best care in our stores.
Responsibilities:
- Listening to patients, and giving good clear advice, explaining suitable products & offers whilst understanding NHS procedures & applying our own high standards
- Dispensing of lenses (single vision / bi-focal & varifocal)
- Carrying out pre-screening examinations & working alongside the wider team in day to day running of clinics
- Take measurements and support patients with collections, ensuring fit, comfort & accuracy of frames are checked thoroughly
- Maintain delivery of excellent customer service at all times, playing a valuable part of a customer journey & successful retail team.
You’ve already demonstrated that you’re a natural when it comes to customer care, you’re articulate, good with people with an organised approach and always happy to help, so you’ll fit right in as a valuable member of our friendly store team, joining a business that’s going places.
If you are interested, please clickApplyas this vacancy will close once we have filled all available places.
- Supporting the customer journey from the initial enquiry through to the collection of their new glasses.
Specsavers prides itself on personal development & exciting long-term careers -supporting you to develop your knowledge of the optical world.
Please clickApplyas this vacancy will close once we have filled all available places.
Trainee Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Optical Assistant
✨Tip Number 1
Familiarize yourself with the optical industry and the specific services offered by Specsavers. Understanding the products, such as different types of lenses and frames, will help you engage confidently during the interview.
✨Tip Number 2
Highlight your customer service experience in conversations. Be ready to share specific examples of how you've gone above and beyond for customers, as this role heavily emphasizes excellent customer care.
✨Tip Number 3
Demonstrate your ability to work in a team. Prepare to discuss how you've collaborated with others in previous roles, as teamwork is essential in providing the best care for patients at Specsavers.
✨Tip Number 4
Show your enthusiasm for learning and personal development. Mention any relevant training or courses you've taken, and express your eagerness to grow within the optical field, aligning with Specsavers' commitment to career progression.
We think you need these skills to ace Trainee Optical Assistant
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Trainee Optical Assistant. Highlight your customer service experience and any relevant retail skills in your application.
Tailor Your CV: Customize your CV to reflect your passion for optics and retail. Include specific examples of how you've provided excellent customer service in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work at Specsavers and how your skills align with their values.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns with the caring values of Specsavers.
✨Understand the Optical Industry
Familiarize yourself with basic optical terms and procedures. Knowing about lenses, frames, and the importance of eye care will demonstrate your commitment to the role and your willingness to learn.
✨Prepare for Role-Playing Scenarios
Be ready for potential role-playing exercises during the interview. Practice how you would handle different customer interactions, such as explaining products or addressing concerns, to showcase your communication skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the training process and career development opportunities at Specsavers. This shows your interest in personal growth and your long-term commitment to the company.