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For Companies At a Glance
- Tasks: Create an outstanding store environment and provide top-notch customer service.
- Company: Join a supportive team at Specsavers, a leader in optics.
- Benefits: Competitive pay, birthday off, and exclusive employee perks.
- Why this job: Kickstart your career in optics with excellent training and development opportunities.
- Qualifications: Passion for customer service, teamwork, and good communication skills.
- Other info: No experience needed; just bring your enthusiasm and willingness to learn!
Overview
So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. If you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you. As a Trainee Optical Assistant, you don’t need to have previous experience; you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.
Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet.
What’s on Offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Full time 37.5 hours with weekend working
- Salary – £7.55 – £12.21 per hour depending on age
- Specsavers Perks – our discounted benefits scheme
- Extra day off for your birthday
- WeCare – UK confidential employee helpline
- Outstanding clinical and professional development opportunities
- Discounted hearing and eyecare benefits
What we’re looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:
- Passion for providing excellent customer service and making customers’ lives easier
- Great teamwork
- A good initiative
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process
Desirable experience
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.
- Previous experience in a fast-paced customer service environment
Seniority level
- Internship
Employment type
- Full-time
Job function
- Other and Health Care Provider
- Industries
- Retail
Norwich, England, United Kingdom
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Trainee Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Optical Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your teamwork spirit! Be prepared to discuss how you work well with others. Whether it’s in school projects or previous jobs, highlight your ability to collaborate and support your teammates – it’s a big plus for this role!
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows your enthusiasm and helps you figure out if this is the right fit for you. Plus, it gives you a chance to learn more about the team you'll be joining!
We think you need these skills to ace Trainee Optical Assistant
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for customer service shine through in your application. We want to see that you genuinely care about making customers' lives easier and creating a great store environment.
Highlight Teamwork Skills: Since we value teamwork, make sure to mention any experiences where you've worked well with others. Whether it's in retail or another setting, showing that you can collaborate effectively is key!
Be Open to Learning: We’re all about development here at StudySmarter, so don’t hesitate to express your willingness to learn and grow. Mention any past experiences where you’ve embraced feedback and improved your skills.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Specsavers
✨Know Your Customer Service Basics
Brush up on the key principles of excellent customer service. Think about how you can make customers feel valued and understood. Be ready to share examples of how you've gone above and beyond for customers in the past, even if it's from a different role.
✨Show Your Team Spirit
Since teamwork is crucial in this role, be prepared to discuss your experiences working in a team. Highlight any situations where you collaborated with others to achieve a common goal. This will show that you’re not just a lone wolf but someone who thrives in a group setting.
✨Demonstrate Your Initiative
Employers love candidates who take the initiative. Think of times when you’ve stepped out of your comfort zone or taken on new challenges. Share these stories during your interview to illustrate your proactive nature and willingness to learn.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Show that you’re engaged by nodding and responding thoughtfully. This not only demonstrates your communication skills but also your ability to understand and respond to customer needs effectively.
