At a Glance
- Tasks: Welcome customers, book eye tests, and provide style advice on frames.
- Company: Join the friendly team at Specsavers in Camborne.
- Benefits: Earn up to £12.21 per hour, plus incentives and staff discounts.
- Other info: Full-time role with support and guidance for your development.
- Why this job: Kickstart your career in optics with no prior experience needed!
- Qualifications: Passion for customer service and teamwork; confidence with IT systems.
Overview
Join to apply for the Trainee Optical Assistant role at Specsavers.
Camborne Specsavers — So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. If you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.
As a Trainee Optical Assistant, you don’t need to have previous experience; you just need to be prepared to create an outstanding store environment for both our customers and our team, ensuring every patient receives the best care in our stores.
What’s on offer
- Up to £12.21 per hour depending on age
- Plus incentives
- Full-time hours, 40 per week, with regular weekend work
- Staff discounts
What we’re looking for
- Passion for providing excellent customer service and making customers’ lives easier
- Great teamwork
- Good focus
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, with support and guidance throughout your process
Responsibilities
- Welcoming customers into store
- Booking in eye tests
- Pre-screening patients
- Style advice and fitting of frames
- Taking measurements
- Taking phone calls
Desirable experience
- Previous experience in a fast-paced customer service environment
Job details
- Seniority level: Internship
- Employment type: Full-time
- Job function: Other and Health Care Provider
- Industries: Retail
Checked all the boxes? This job will close when it\'s filled, so don’t delay, apply today!
Trainee Optical Assistant in Camborne employer: Specsavers
Specsavers in Camborne is an exceptional employer, offering a vibrant work culture where teamwork and customer service are at the heart of everything we do. With competitive pay, staff discounts, and comprehensive support for personal development, we empower our employees to thrive in their careers while making a meaningful impact on customers' lives. Join us to be part of a dynamic team that values your growth and encourages you to step out of your comfort zone.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Optical Assistant in Camborne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your passion for customer service and teamwork during the actual interview.
✨Tip Number 3
Show off your personality! During the interview, let your enthusiasm shine through. Share personal stories that highlight your customer service skills and how you’ve made a difference in previous roles, even if they were in different industries.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the Trainee Optical Assistant role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Trainee Optical Assistant in Camborne
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer service shine through in your application. We want to see that you’re genuinely excited about helping people and creating a great store environment!
Tailor Your CV:Make sure your CV highlights any relevant experience, even if it’s not directly in optics. Focus on your teamwork skills and any customer service roles you've had. We love seeing how you can bring your unique background to our team!
Be Yourself:When writing your cover letter, don’t be afraid to let your personality come through. We’re looking for someone who fits in with our friendly vibe, so show us who you are and why you’d be a great addition to our team!
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application as soon as possible, so don’t wait too long!
How to prepare for a job interview at Specsavers
✨Know Your Customer Service Basics
Since this role is all about providing excellent customer service, brush up on the key principles of great service. Think about how you would welcome a customer, handle their queries, and ensure they leave happy. Be ready to share examples of how you've done this in the past, even if it's from a different context.
✨Show Your Team Spirit
Specsavers values teamwork, so be prepared to discuss your experiences working in a team. Think of specific instances where you collaborated with others to achieve a goal. Highlight your ability to listen and adapt, as these are crucial skills in a retail environment.
✨Get Comfortable with IT Systems
As a Trainee Optical Assistant, you'll need to use IT systems for booking appointments and managing customer information. Familiarise yourself with basic computer skills and be ready to talk about any experience you have with technology. If you’ve used any retail software before, mention it!
✨Be Open to Feedback
This role involves learning and development, so show that you're open to feedback and eager to improve. Think of a time when you received constructive criticism and how you used it to grow. This will demonstrate your willingness to learn and adapt, which is key for success in this position.