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For Companies At a Glance
- Tasks: Welcome customers, book eye tests, and provide style advice in a vibrant store.
- Company: Specsavers is a leading optical retailer dedicated to excellent customer service.
- Benefits: Earn £10-£12.21 per hour, enjoy free parking, and access employee support services.
- Why this job: Join a supportive team, gain valuable training, and make a positive impact on customers' lives.
- Qualifications: No previous experience needed; just bring your passion for retail and customer care.
- Other info: Full-time role with weekend work essential; apply quickly as positions fill fast!
So, you’re a proactive people person, passionate retail and offering the best customer service? Sounds like you’d be a great fit here. So, if’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.
As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.
Our store
Specsavers Basingstoke – a big, busy and vibrant store with great transport links and so much to offer!
Our team
Training provided by a friendly and welcoming team with fantastic progression opportunities – Cert 3, Cert 4 (BTech equivalents)
What’s on Offer?
- Full time hours with regular weekend hours to be worked
- Starting salary up to £12.41 an hour depending on age
- In store discount
- Enhanced parental leave
- Additional day off for your birthday
- Health and wellbeing scheme – access to HeadSpace App and WeCare service
- Excellent progression opportunites
What we’re looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant.
These include:
- Passion for providing excellent customer service and making customers’ lives easier
- Great teamwork
- Adaptability
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).
Find out more
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.
This includes:
- Previous experience in a fast-paced customer service environment
- Experience in optics or Audiology business
- Basic knowledge/experience of optical and/or Audiology terminology.
Checked all the boxes? Now’s the perfect time to apply!
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Trainee Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Optical Assistant
✨Tip Number 1
Familiarise yourself with the basics of optics and eyewear. Understanding common terms and products can help you engage more confidently with customers during your interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples from previous experiences where you went above and beyond for a customer. This will demonstrate your proactive nature and passion for retail.
✨Tip Number 3
Visit the Specsavers store in Bedminster before your interview. This will give you insight into the store environment and allow you to mention specific observations during your conversation, showing your genuine interest.
✨Tip Number 4
Connect with current or former employees on platforms like LinkedIn. They can provide valuable insights about the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Trainee Optical Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Trainee Optical Assistant position. Tailor your application to highlight how your personality and interests align with the role.
Craft a Personal Statement: Write a personal statement that showcases your passion for customer service and retail. Mention any relevant experiences, even if they are not directly related to optics, to demonstrate your proactive nature and people skills.
Highlight Relevant Skills: In your CV, emphasise skills that are relevant to the role, such as communication, teamwork, and problem-solving. Use specific examples to illustrate how you've successfully used these skills in past experiences.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Specsavers
✨Show Your People Skills
As a Trainee Optical Assistant, you'll be interacting with customers regularly. Highlight your ability to connect with people and provide excellent customer service during the interview. Share examples of how you've successfully engaged with customers in the past.
✨Demonstrate Your Passion for Retail
Express your enthusiasm for retail and the optical industry. Research Specsavers and mention what excites you about working in their store. This shows that you're genuinely interested in the role and the company.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer or how you would ensure a positive shopping experience. Practising your responses can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the team, training opportunities, or the store environment. This demonstrates your interest in the position and helps you assess if it's the right fit for you.
