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For Companies At a Glance
- Tasks: Assist customers and create a welcoming store environment.
- Company: Join Specsavers Tiverton, a vibrant place with supportive leadership.
- Benefits: Enjoy a starting salary up to £12.41, enhanced leave, and wellbeing app subscription.
- Why this job: Great training, progression opportunities, and a chance to make a difference in customer care.
- Qualifications: Passion for customer service, teamwork, and good IT skills required.
- Other info: No previous experience needed; just bring your enthusiasm and willingness to learn!
Overview
So, you’re a proactive people person, passionate about retail and offering the best customer service? If you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you. As a Trainee Optical Assistant, you don’t need to have previous experience; you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.
Our store
Specsavers Tiverton is a vibrant and welcoming place to work and has a great team of Directors and Managers who will support and invest in your training and development.
Our team
Training provided by a friendly and welcoming team with fantastic progression opportunities – Cert 3, Cert 4 (BTech equivalents)
What’s on Offer?
- 4 or 5 full days with weekend working every week
- Starting salary up to £12.41 an hour depending on age
- Extra day off for your birthday
- Enhanced parental leave
- Wellbeing app subscription
- WeCare access and support
- Excellent progression opportunities
What we’re looking for
If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:
- Passion for providing excellent customer service and making customers’ lives easier
- Great teamwork
- A good initiative
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).
Desirable experience
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:
- Previous experience in a fast-paced customer service environment
- A desire to learn, develop and grow a career
Checked all the boxes? Now’s the perfect time to apply!
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Trainee Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Optical Assistant
✨Tip Number 1
Show your passion for customer service during any interactions you have with us. Whether it's through a phone call or in-person chat, let your enthusiasm shine through. This will help us see that you're genuinely interested in creating a positive experience for our customers.
✨Tip Number 2
Familiarise yourself with the basics of optics and eyewear. Even though you don't need prior experience, having some knowledge about the products we offer can set you apart. It shows initiative and a willingness to learn, which we highly value.
✨Tip Number 3
Demonstrate your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. We love to see candidates who can work well within a team, as this is crucial in our store environment.
✨Tip Number 4
Be prepared to discuss how you handle feedback and your approach to personal development. We want to know that you're open to learning and growing, so share any experiences where you've taken constructive criticism positively.
We think you need these skills to ace Trainee Optical Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that align with the Trainee Optical Assistant role. Emphasise your passion for retail and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've provided excellent customer service in the past and your willingness to learn and grow.
Highlight Relevant Skills: In your application, clearly outline your communication skills, ability to work in a team, and confidence in using IT systems. These are key attributes that Specsavers is looking for.
Show Your Personality: Let your personality shine through in your application. Specsavers values proactive people who are open to feedback and development, so convey your eagerness to step out of your comfort zone.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in the past, even if it's from a different role.
✨Demonstrate Teamwork Skills
Since teamwork is crucial in this role, be prepared to discuss your experiences working in teams. Highlight any specific situations where you collaborated effectively with others to achieve a common goal.
✨Be Open to Learning
The company values candidates who are eager to learn and develop. Show your willingness to step out of your comfort zone and embrace new challenges. Mention any previous experiences where you adapted to new situations or learned new skills.
✨Prepare for IT System Questions
As confidence in using IT systems is important, brush up on any relevant technology or software you might encounter. Be ready to discuss your experience with IT systems, even if it's basic, and express your readiness to learn more.
