At a Glance
- Tasks: Assist customers with pre-checks, appointments, and frame advice in a vibrant store environment.
- Company: Join a dynamic team at Specsavers, a leader in optics and customer care.
- Benefits: Earn up to £12.91ph, enjoy your birthday off, and access mental health support.
- Other info: Join a sociable team with regular funded events and great discounts.
- Why this job: Kickstart your career in optics with full training and endless growth opportunities.
- Qualifications: Passion for customer service, teamwork, and a willingness to learn.
The predicted salary is between 25000 - 27000 £ per year.
So, you're a proactive people person, passionate about retail and offering the best customer service? Sounds like you'd be a great fit here. If you've ever considered a career in optics, this Trainee Clinical Assistant role could be perfect for you.
As a Trainee Clinical Assistant, you don't need to have previous experience; you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores. You will assist our customers by undertaking pre-checks, using our screening machines, making appointments, checking customers' details, offering frame advice, and dealing with enquiries. Full training will be provided, but if you have optics experience, that's great too!
Our business is based at 44-48 High Street, Inverness, Highland, IV1 1JE. Our store is a busy and vibrant place to be with great access via train and bus, and a funded parking permit after 6 months of continuous service. Our store has 7 test rooms and offers Audiology care too!
We have a wonderful team of 35 dedicated people in our store ready and waiting for you to meet. We are a sociable bunch and get together at least 3 times a year for fully funded team events!
What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Up to £12.91ph with an excellent bonus scheme
- Full time (37.5 hours) weekend hours form part of these hours
- Your birthday off in addition to standard annual leave
- Free parking after 6 months
- Subscription to Headspace App to support your mental health
- Access to WeCare - our healthcare support provision
- Auto-enrolment into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you
What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:
- Passion for providing excellent customer service and making customers' lives easier
- Great teamwork
- A friendly and professional demeanour
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process.
Checked all the boxes? This job will close when it's filled, so don't delay, apply today!
Trainee Clinical Assistant employer: Specsavers
At Specsavers, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Inverness store where teamwork and customer service are at the heart of what we do. With comprehensive training, competitive pay, and unique benefits like your birthday off and access to mental health support, we ensure that every Trainee Clinical Assistant has the opportunity to grow and thrive in their career while enjoying a supportive and sociable environment.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Clinical Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant store.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples from your past experiences where you've gone above and beyond for someone. Share these stories during your interview to demonstrate your passion for helping others.
✨Tip Number 3
Be ready to show your enthusiasm! When you apply through our website, make sure your personality shines through. Let us see your excitement for the Trainee Clinical Assistant role and how you can contribute to creating an outstanding store environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your interest in the position!
We think you need these skills to ace Trainee Clinical Assistant
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer service shine through in your application. We want to see that you're genuinely excited about helping others and creating a great store environment!
Be Yourself:Don’t be afraid to let your personality come through in your writing. We’re looking for friendly, approachable people, so show us who you are and why you’d be a great fit for our team.
Highlight Teamwork Skills:Since we value teamwork, make sure to mention any experiences where you've worked well with others. Whether it’s in retail or another setting, we want to know how you contribute to a positive team dynamic.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Specsavers
✨Know the Role Inside Out
Before your interview, make sure you understand what a Trainee Clinical Assistant does. Familiarise yourself with the tasks mentioned in the job description, like assisting customers with pre-checks and using screening machines. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role is all about customer service, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond for a customer or worked well in a team. This will demonstrate your proactive nature and passion for helping others.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process, team events, or how success is measured in the role. Asking insightful questions shows that you're engaged and eager to learn more about the company and the position.
✨Be Open to Feedback
During the interview, express your willingness to receive feedback and grow. Mention that you’re excited about the training opportunities available and that you’re ready to step out of your comfort zone. This attitude will resonate well with the interviewers, as they value candidates who are open to development.
