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For Companies At a Glance
- Tasks: Welcome customers, manage appointments, and ensure a top-notch experience in-store.
- Company: Join Specsavers, a leading brand known for exceptional customer service.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be the face of the store and make a real difference in customer experiences.
- Qualifications: Retail experience, strong communication skills, and a passion for helping others.
- Other info: Dynamic team environment with potential for career advancement.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Store Host – Perth
Are you a caring individual looking to start your career as a Store Host? You\’ve come to the right place.
We aren\’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you\’ve found your feet as a Store Host, you don\’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.
Our Store
Based in Perth, our large store has nine test rooms and great career progression opportunities
What\’s on offer
:
- Full time hours with weekend working
- Salary: ÂŁ10-ÂŁ12.41 per hour dependant on experience
- 28 days annual leave plus your birthday off
- Full time with weekend working.
- Pension contribution
- Specsavers Perks – our discounted benefits scheme
- Annual subscription to the \”Headspace\” app
- WeCare – UK confidential employee helpline
- Outstanding clinical and professional development opportunities
- Access to latest clinical technology and equipment
- Regular team events and team building evenings
So, you\’re an organised, proactive person, passionate about doing a great job and offering the best customer service? Sounds like you\’d be a great fit here. As a Store Host in Specsavers, you don\’t need to have previous optics experience, you just need to be prepared to create an outstanding service and environment for both our customers and team, making sure every patient receives the best care in our stores.
We are looking for people with great customer service skills, excellent time keeping, a professional and friendly approach and confidence in communicating at all levels.
Some of the key tasks are as follows –
- Welcome, meet and greet customers as they arrive in to store and check them in for their appointments across all categories and direct them to the relevant representative or area appropriately.
Manage customers\’ initial experience ensuring the team deliver a first-class experience that benchmarks favourably against competitors.
Assist in spectacles selection as required.
Manage the que and identify promptly when help is required to manage the que to the Practice Manager or any other senior member of staff.
Ensure any communication from the optometrists through any device such as buzzers, is actioned accordingly.
If you\’re ready and raring to join our team and drive our practice forward, we can\’t wait to hear from you. You just need to be passionate, a great team worker and communicator, confident in using IT systems, and have an ability to adapt so apply today
Store Host employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Host
✨Tip Number 1
Get to know the company inside out! Research Specsavers, their values, and what makes them tick. This way, when you walk in for an interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your customer service skills! As a Store Host, you'll be the face of the store. Role-play with friends or family to nail that warm welcome and ensure you're ready to handle any customer query with confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Specsavers team and ready to contribute to that positive customer experience.
We think you need these skills to ace Store Host
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for the Store Host role.
Tailor Your Experience: Make sure to highlight any relevant retail experience you have. We’re looking for someone who can manage customer flow and deliver exceptional service, so share specific examples of how you've done this in the past!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experiences. Avoid jargon and keep it simple!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Specsavers
✨Know the Specsavers Brand
Before your interview, take some time to research Specsavers and understand their values and mission. Familiarise yourself with their customer service approach and how they differentiate themselves from competitors. This will help you align your answers with their brand ethos during the interview.
✨Showcase Your Customer Service Skills
As a Store Host, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about situations where you managed queues or resolved issues effectively, as these will demonstrate your ability to handle the role's responsibilities.
✨Practice Multi-tasking Scenarios
Given the fast-paced environment of retail, practice answering questions while juggling multiple scenarios. You might be asked how you would manage a busy store while ensuring each customer feels valued. Use role-play with a friend to simulate this experience and refine your responses.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the Store Host role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.