At a Glance
- Tasks: Welcome customers and assist with hearcare tests in a supportive team.
- Company: Join Specsavers, a trusted name on the High Street.
- Benefits: Earn £8.50/hour, enjoy discounts, and get extra perks like a birthday day off!
- Other info: Great career progression opportunities await you!
- Why this job: Gain valuable skills while working full-time in a friendly environment.
- Qualifications: No specific qualifications needed, just a passion for customer service.
The predicted salary is between 17640 - 17640 £ per year.
Specsavers is a household name and a Highstreet staple. As a Customer Service Apprentice at Specsavers, you’ll be the friendly face at the heart of our stores working among a team of experienced professionals, delivering unmatched customer service every single day. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.
Our store based in Stafford Hearcare has great career progression opportunities!
What’s on offer?
- Full time - 38 hours - weekend working is essential
- Salary - £8.50 an hour
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What we’re looking for?
Some of the responsibilities of this role include:
- Welcoming customers into store
- Booking in hearcare tests
- Audiology Pre Screen
If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you. This job will close when it's filled, so don't delay, apply today!
Customer Service Apprentice in Stafford employer: Specsavers
Specsavers is an exceptional employer, offering a supportive and friendly work environment where you can thrive as a Customer Service Apprentice. With a strong focus on employee development, you'll benefit from comprehensive training, career progression opportunities, and a range of perks including discounts, wellness support, and additional leave to celebrate your birthday. Join our dedicated team in Stafford Hearcare and embark on a rewarding journey in customer service with a company that truly values its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Apprentice in Stafford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your skills and how they align with the customer service role at Specsavers.
✨Tip Number 3
Show off your personality! During the interview, let your friendly side shine through. Remember, they’re looking for someone who can connect with customers, so don’t be afraid to show your enthusiasm and passion for helping others.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Customer Service Apprentice in Stafford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for customer service and working in a team. A friendly tone can make all the difference!
Tailor Your Application:Make sure to tailor your application to the Customer Service Apprentice role at Specsavers. Highlight any relevant experience or skills that match the job description, like your ability to welcome customers and work in a fast-paced environment.
Keep It Clear and Concise:We appreciate clarity! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively with our customers.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Specsavers
✨Know the Company
Before your interview, take some time to research Specsavers. Understand their values, mission, and what makes them a household name. This will not only impress your interviewers but also help you align your answers with their expectations.
✨Showcase Your Customer Service Skills
As a Customer Service Apprentice, you'll be the friendly face of the store. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will demonstrate your suitability for the role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some questions about the apprenticeship programme, team dynamics, or career progression opportunities at Specsavers. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Be Yourself and Stay Positive
During the interview, let your personality shine through. Be friendly, approachable, and maintain a positive attitude. Remember, they’re looking for someone who fits well within their team, so being authentic is key!
