At a Glance
- Tasks: Welcome customers, book eye tests, and provide style advice in a supportive team.
- Company: Join Specsavers, a leader in optics with a focus on teamwork and customer care.
- Benefits: Earn £8.20 to £12.91 per hour, enjoy staff discounts, and get extra perks.
- Other info: Great training, development opportunities, and a fun work environment await you!
- Why this job: Kickstart your career in optics while making a real difference for customers.
- Qualifications: Passion for customer service, teamwork, and a willingness to learn.
The predicted salary is between 8 - 12 £ per hour.
So, you’re a proactive people person, passionate about retail and offering the best customer service?
Sounds like you’d be a great fit here.
So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.
As a Trainee Optical Assistant in our Shirley store you'll be part of a store that exemplify superb teamworking and customer excellence.
You don’t need to have previous Optics experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.
What’s on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- £8.20 to £12.91 an hour depending on experience
- Part-time (weekend days only)
- Staff discounts
- Specsavers Perks - high street discounts
- Additional day off for your Birthday
- Health and wellbeing scheme: Head Space App and We Care
- Enhanced parental leave
- Pension contribution
- Excellent development and progression opportunities
What we’re looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:
- Passion for providing excellent customer service and making customers’ lives easier
- Great teamwork
- Reliability
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).
Some responsibilities of this role include
- Welcoming customers into store
- Booking in eye tests
- Pre-screening patients
- Style advice and fitting of frames
- Taking measurements
- Taking phones calls
Desirable experience
- Previous experience in a fast-paced customer service environment
- #J-18808-Ljbffr
Weekend Trainee Optical Assistant in Southampton employer: Specsavers
Specsavers is an exceptional employer that fosters a dynamic and inclusive work culture, where creativity and collaboration thrive. With a strong focus on employee growth, the company offers numerous opportunities for professional development and skill enhancement, particularly in the vibrant field of brand marketing. Located in the UK and ROI, Specsavers provides a supportive environment that values innovation and community engagement, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Trainee Optical Assistant in Southampton
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Specsavers, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Weekend Trainee Optical Assistant in Southampton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Specsavers that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Specsavers will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Specsavers and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Specsavers
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Specsavers, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Specsavers!
