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- Tasks: Book and plan clinics while providing excellent customer service over the phone.
- Company: Eye care company in Worthing with a supportive work environment.
- Benefits: Salary of £25,883, extra paid time off on your birthday, and more.
- Why this job: Join a caring team and make a difference in people's eye health.
- Qualifications: Optical experience and strong phone customer service skills.
The predicted salary is between 25883 - 25883 £ per year.
An eye care company based in Worthing is seeking a full-time Call Centre / Scheduling Assistant. In this role, you will be responsible for booking and planning clinics, speaking with customers, and assisting with administrative duties.
Candidates with optical experience and strong customer service skills over the phone are favored.
The position offers a salary of £25,883 per annum, a supportive work environment, and various benefits including additional paid time off on your birthday.
Scheduling & Call Centre Specialist — Eye & Ear Care in Southampton employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduling & Call Centre Specialist — Eye & Ear Care in Southampton
✨Tip Number 1
Make sure to research the company before your interview. Knowing about their services and values will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of customer interaction over the phone, try role-playing with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to gain insights about the company culture and any tips they might have for the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about landing the job.
We think you need these skills to ace Scheduling & Call Centre Specialist — Eye & Ear Care in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in scheduling or call centre roles. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your customer service prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Scheduling & Call Centre Specialist role. Share specific examples of your past experiences that relate to booking clinics and assisting customers.
Show Off Your Communication Skills: Since this role involves speaking with customers, make sure your written application reflects your communication skills. Keep it clear, concise, and friendly—just like how you’d speak to a customer on the phone!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Specsavers
✨Know Your Stuff
Make sure you brush up on your knowledge of the eye care industry and any relevant optical experience you might have. Familiarise yourself with common terms and procedures, as this will show your potential employer that you're genuinely interested in the field.
✨Customer Service is Key
Since this role involves a lot of customer interaction, prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer, as this will highlight your skills and dedication.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions related to scheduling and call centre roles. This will help you articulate your thoughts clearly and confidently during the actual interview.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the company culture, team dynamics, or how success is measured in the role. It shows that you're engaged and serious about the position.