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- Tasks: Supervise the Contact Lens area, train staff, and assist customers with lens care.
- Company: Join Specsavers, a top 30 'Great Place to Work' company.
- Benefits: Competitive salary, employee discounts, health schemes, and birthday off.
- Why this job: Make a real impact by providing outstanding service to contact lens wearers.
- Qualifications: Previous optical experience and a passion for customer service required.
- Other info: Enjoy fantastic development opportunities and a supportive team environment.
The predicted salary is between 21000 - 30000 £ per year.
As our Contact Lens Supervisor, you’ll make sure that the store’s Contact Lens area runs like clockwork. That means supporting other staff, making sure they’re familiar with systems and helping to deliver training. You’ll also be responsible for handling orders and dealing directly with customers in the contact centre clinic. You’ll show people how to insert, remove and care for their lenses, as well as assisting the Contact Lens Optician.
At Specsavers, we do everything in our power to help people like you get the career you want. Why? Because we know that our Contact Lens Supervisors are responsible for providing the kind of outstanding service that’s turned one in three UK contact lens wearers into Specsavers customers. So, you can expect not just support and encouragement, but the kind of career development and training that are only available through a large – and growing – business like ours.
For a role such as this, you will need experience in a similar role, or as a Contact Lens Assistant or Optical Assistant looking to utilise your passion for contact lenses. Equally important are good customer care skills. You’ll combine both to offer a highly professional service that will result in repeat business, increased profitability and an excellent reputation for your store.
Our store based in Shirley, Hampshire, is looking for someone with previous optical experience that can confidently dispense to join their committed and friendly team.
What’s on Offer?
- Full time hours with regular weekend hours (37.5 hours a week)
- Up to £26,500 plus bonus potential (depending on experience)
- Employee discount
- Enhanced parental leave
- Health and wellbeing scheme
- Day off for your birthday
- Access to medical support - WeCare
- Fantastic development opportunities - support and opportunity to earn qualifications and develop
- Work for a top 30 "Great Place to Work" company
What we’re looking for?
- Previous optical experience as an Optical or Contact Lens Assistant or Dispensing Assistant
- Passion for providing excellent customer service and making customers’ lives easier
- Great teamwork and adaptability
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).
If you are interested please click Apply as this vacancy will close once we have filled all available places. We therefore highly recommend early applications.
Contact Lens Supervisor in Southampton employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contact Lens Supervisor in Southampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience as a Contact Lens Assistant or Optical Assistant can benefit the role. Confidence is key!
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've gone above and beyond for customers in the past. This is crucial for a role like Contact Lens Supervisor where customer satisfaction is everything.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Contact Lens Supervisor in Southampton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for contact lenses shine through! We want to see how much you care about providing excellent customer service and making a difference in people's lives.
Tailor Your Experience: Make sure to highlight any relevant experience you have as a Contact Lens Assistant or Optical Assistant. We’re looking for specific examples that demonstrate your skills and how they relate to the role of Contact Lens Supervisor.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for our team.
Apply Early!: Don’t wait until the last minute to submit your application. We recommend applying through our website as soon as you can, as this vacancy will close once we’ve filled all available places. Get your foot in the door early!
How to prepare for a job interview at Specsavers
✨Know Your Stuff
Make sure you brush up on your optical knowledge, especially about contact lenses. Be ready to discuss different types of lenses, their care, and how to assist customers with their needs. This will show that you're not just passionate but also knowledgeable.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a customer or resolved a tricky issue. This will highlight your ability to connect with customers and ensure they have a great experience.
✨Team Player Vibes
Since teamwork is key in this role, be ready to talk about your experiences working in a team. Share how you’ve supported colleagues or contributed to a positive work environment. This will demonstrate that you can fit right into their friendly team.
✨Be Open to Feedback
During the interview, express your willingness to learn and grow. Talk about times when you received constructive criticism and how you used it to improve. This shows that you’re adaptable and ready to develop your skills further, which is something they value.
